Warranty Administrator

Premier Subaru of Fremont is part of the Premier Automotive Group that is an established, successful dealer group with over 37 stores in 8 states nationwide We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Jeep, and Fiat. To learn more about us www.WhyPremierAutomotive.com. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation."

Premier Subaru of Fremont is currently seeking a Warranty Administrator

What We Offer

• Competitive compensation plan based on experience at $25.00 to $27.00 per hour.
• Medical, Dental and Vision Insurance
• 401(k) with company match
• Premium, ongoing professional development
• Participate in Giving Home Community Service days. 
• Employee Programs for referral bonus, vehicle acquisition, and automotive purchases

Responsibilities 

• Understanding of Damage Codes, Book, and Process warranty claims.
• Verify criteria required by factory.
• Arrange for parts to be shipped to the factory or to be scrapped.
• Follow up with the factory regarding unpaid claims.
• Reconcile warranty claims schedule(s).
• Maintain service-related correspondence and files.
• Obtain customer and vehicle data and pull customer files.
• Assist accounting with coding of invoices for service department, payroll, and other requests.
• Maintain a high degree of accuracy and courtesy.
• Perform all duties within the required time limits.
• Adhere strictly to all company rules, policies, and procedures.
• Maintain strict confidentiality of confidential personal information of our customers in compliance with the Federal Trade Commission Safeguards Rule, implementing the provisions of the Gramm-Leach-Bliley Act as they pertain to automobile dealerships.

Qualifications of Warranty Administrator

• Automotive Dealership Warranty experience required.
• Detail-oriented
• Ability to work well with others and be part of a team.
• Proficiency Microsoft Office
• General accounting knowledge preferred.
• High school diploma or general education degree
• Excellent listening/communication skills
• Ability to work in a high-paced and high-volume work environment.
• Professional appearance and eager to improve in all aspects.

Pay Incentives

The Warranty Administrator has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of $25.00 to $27.00.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 to $500.00 (if baseline benchmarks are not met) without any fixed upper limit.