Housekeeping Houseperson

2 months ago


Rocky Mount, United States StepStone Hospitality Inc. Full time
Job DescriptionJob DescriptionDescription:

Description

The Houseman cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. He/she will provide linen supplies for Room Attendants and stock floor closets. He/she delivers and retrieves items requested by guests and Housekeeping Supervisor.

Responsibilities

  • Check assigned floor closets and complete linen requisition to replenish linen supplies.
  • Stock linen carts with linen and supplies. Transport linen carts to appropriate floor closets and stock according to diagram.
  • Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
  • Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
  • Remove all dirty glassware from assigned Room Attendants' carts and closets.

Clean designated areas with proper chemicals, tools and equipment:

  • guest room floor corridors
  • floor closets
  • service corridors
  • elevators, tracks and landings
  • guest laundry room
  • guest vending areas
  • stairwells
  • Wipe down all surfaces of vending machines, ice machines, laundry machines/counters/shelves.
  • Ensure that nothing is stored in stairwells.
  • Check under furniture for debris and remove if present.
  • Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
  • Inspect condition of planters and plants; remove debris, polish planters.
  • Remove dust, dirt, marks and fingerprints from doors and door frames.
  • Remove stains, scuff marks, and dust from baseboards, ledges and corners.
  • Empty trash containers in public areas.
  • Remove trash, debris and cobwebs from balconies.
  • Empty vacuum cleaner bags, replace and clean machines.
  • Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
  • Report any damages or maintenance problems to the Supervisor.
  • Turn over any lost and found items to the Supervisor.
  • Ensure security of guest room access and hotel property.
  • Make up cribs and rollaway beds; transport to designated rooms.
  • Stock Housekeeping department supplies.
  • Assist Lobby Attendant as assigned.


Requirements:

Requirements

Skills to be successful in this role would include:

  • Ability to work independently and remain motivated
  • Smile
  • Proven working experience in relevant field
  • Helpful with customer service
  • Professionalism along with speed and attention to detail
  • One year of experience required

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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