Hotel Night Auditor

2 weeks ago

Hilo, United States Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Full time
Job DescriptionJob Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today


9:45 pm - 6:15 am 

Weekends required. Ideal Schedule Wed-Sun

Compensation:

$19 - $19.50 hourly

Responsibilities:
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Make sure every hotel guest has a pleasant stay
  • Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications:
  • Requires a flexible schedule that allows for overnight shift hours
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Some college is preferred but a high school diploma or equivalent is required
  • Great communications. and excellent customer service skills are required
About Company

Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton is 30 mi from Hawaii Volcanoes National Park. All rooms have free WiFi.

Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.

The Grand Naniloa Hilo, a DoubleTree by Hilton features an outdoor swimming pool and sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.

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