Front Desk Receptionist

Job Description:

Position: Front Desk Receptionist
Location: Covenant Glen of Frankenmuth, Michigan
Job Type: Full Time - hourly Healthcare / Medical

Job Summary:
Covenant Glen of Frankenmuth, a premier healthcare facility, is seeking a detail-oriented and personable Front Desk Receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience in administrative and front desk duties. As a Front Desk Receptionist, you will be the first point of contact for our facility and must be able to provide exceptional customer service to our residents, visitors, and staff.

Compensation & Benefits:
- Competitive hourly pay
- Comprehensive benefits package including medical, Life & Health Insurance 
- Paid time off
- 401(k) retirement plan with employer match
- Employee discounts and perks

Responsibilities:
- Welcome and greet all visitors and residents in a friendly and professional manner
- Answer and direct incoming calls and emails to the appropriate departments
- Maintain the cleanliness and appearance of the front desk area
- Check-in and check-out residents, as well as maintain accurate resident records
- Assist with administrative duties such as filing, faxing, and copying
- Coordinate and schedule appointments for residents
- Handle and distribute incoming and outgoing mail
- Collaborate with other departments to ensure effective communication and resident satisfaction
- Follow all safety and security procedures and report any issues or concerns to management
- Other duties as assigned by the supervisor or management team

Requirements:
- High school diploma or equivalent
- Minimum of 2 years of experience in a receptionist or administrative role, preferably in a healthcare or medical setting
- Excellent communication and customer service skills
- Proficient in Microsoft Office Suite and basic computer skills
- Ability to handle multiple tasks and prioritize efficiently
- Strong attention to detail and organizational skills
- Must be able to work independently and as part of a team
- Experience with electronic medical records is a plus

EEOC Statement:
Covenant Glen of Frankenmuth is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will be considered for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.