Customer Service Associate

1 month ago


Beachwood, United States Horvath Home Services Full time
Job DescriptionJob DescriptionWe’re seeking a positive, personable customer service representative for a rewarding career opportunity You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get startedCompensation:

$15 - $20 hourly

Responsibilities:
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Record customer interactions and follow up on their experience with our company
  • Keep track of customer accounts and make updates with new account information as necessary
  • Find patterns in customer complaints and bring them to the team for improvement

  • You will be working at your own desk with your own computer and phone
  • Take incoming calls for customer needs, book service appointments, confirm appointments, and reschedule appointments.
  • You will be at your own desk using Service Titan Software. Basic computer and phone skills required
  • This will be an in person position at our office in Beachwood NJ
Qualifications:
  • Must have graduated high school, received a G.E.D. or equivalent
  • Strong knowledge of customer interface and interaction
  • Display strong communication skills, active listening skills, and personal skills

  • Previous CSR skills are a plus
  • Service Titan familiarity is a plus
  • Basic phone skills required
  • Basic computer skills required
About Company

Independently owned and operated family business. We are also part of a national brand. Serving Ocean County for over 20 years. We have a great culture We offer top benefits, a 401K plan, paid vacations, paid holidays, and paid time off.


We do full-service residential heating, AC, electrical, plumbing, bathroom and kitchen remodels.


One Hour Heating & Air Conditioning

Mister Sparky Electric

Benjamin Franklin Plumbing



  • Beachwood, United States Penske Full time

    **Customer Service Associate - Logistics** **Location: Beachwood, OH.** **Hybrid Shift: M-F 11:30am - 8pm - 3 days onsite, 2 days WFH** **Position Summary:** A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in...


  • Beachwood, United States Fleet Jobs Full time

    Customer Service Associate - Logistics Location: Beachwood, OH. Hybrid Shift: M-F 11:30am - 8pm - 3 days onsite, 2 days WFH Position Summary: A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure...


  • Beachwood, United States Penske Truck Leasing Co., L.P. Full time

    Customer Service Associate - Logistics Location: Beachwood, OH. Hybrid Shift: M-F 11:30am - 8pm - 3 days onsite, 2 days WFH Position Summary: A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure...


  • Beachwood, United States Penske Truck Leasing Full time

    Responsibilities: Use TMS system to enter & process customer orders Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships. Communicate with associates from other shifts Complete daily logs and checklists Work with customer to resolve any transportation...


  • Beachwood, Ohio, United States Oxford Global Resources Full time

    Summary: Maintains customer relationship by responding to inquiries; documenting actions. Project Details: Prepare for customer inquiries by studying products, services, and customer service processes. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and...


  • Beachwood, United States Massage Envy Full time

    Job DescriptionJob DescriptionJoin our team at Massage Envy Beachwood! We're seeking a sales associate passionate about wellness to help clients understand the benefits of regular massage, skin care, and stretch. You'll play a key role in growing our client base by establishing relationships, connecting clients with retail products, and driving...


  • Beachwood, United States CrossAmerica Partners LP Full time

    Overnight Food Service Sales Associate CrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America! At the core of our mission, we are a responsible,...


  • Beachwood, Ohio, United States CrossAmerica Partners LP Full time

    Overnight Food Service Sales AssociateCrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across AmericaAt the core of our mission, we are a responsible,...


  • Beachwood, United States Horvath Home Services Full time

    If you’re a problem-solving, multitasking expert with excellent communication skills, you could be perfect for our dispatcher position. Our growing company is looking for the right candidate to be the main point of contact for customers, field units, and management. Strong interpersonal skills are a must in this dynamic role. You are familiar with dispatch...


  • Beachwood, United States Horvath Home Services Full time

    Job DescriptionJob DescriptionIf you’re a problem-solving, multitasking expert with excellent communication skills, you could be perfect for our dispatcher position. Our growing company is looking for the right candidate to be the main point of contact for customers, field units, and management. Strong interpersonal skills are a must in this dynamic role....

  • Customer Specialist

    4 weeks ago


    BEACHWOOD, United States LANE BRYANT Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...


  • Beachwood, United States Pearl's Hope Home Health Care Full time

    LOCATION: Beachwood, OHSALARY RANGE: $20 - $22/hourJOB DESCRIPTION Our team is looking for a passionate and people-driven associate to provide an exceptional education and onboarding experience to individuals contacting us about home care services. In this position, your primary responsibility will be to respond promptly to inbound inquiries with accuracy...

  • Sales Associate

    4 weeks ago


    Beachwood, United States Alex and Ani Full time

    **Sales Associate** Beachwood, OH 44122, USA Req #637 Thursday, January 6, 2022 Sales Associates are responsible for greeting customers as they enter the store, tending to customer needs, and selling product with the highest level of customer service at all times. Sales Associates also assist the Management team with day to day store operations. Essential...

  • Store Associate>

    4 weeks ago


    Beachwood, United States CVS Health Full time

    CVS Health - 22909 EMERY ROAD [Retail Sales / Team Member] As a Store Associate at CVS, you'll: Provide customer service by anticipating customer needs; Actively identify and resolve potential service issues; Perform cashier duties like handling cash, checks and credit card transactions; Maintain the sales floor by restocking shelves and checking in vendors;...

  • Retail Associate>

    4 weeks ago


    Beachwood, United States Ross Stores, Inc. Full time

    Ross Stores - 24055 Chagrin Boulevard [Retail Sales / Team Member] As a Retail Associate at Ross Stores, you'll: Ensure Customers have a positive shopping experience; Greet all Customers; Operate the cash register; Ensure proper merchandise presentation; Provide prompt and efficient customer service at all times; Perform a range of functions in all areas of...


  • Beachwood, United States DSW Full time

    You must apply through our internal portal: ** Store Associate Part-Time** DATE: Apr 20, 2021 CITY: Warrensville Heights BRAND: DSW REQ #: 115221 LOCATION NAME: Harvard Park, Warrensville Heights DEPARTMENT: Stores **General Summary** Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services....


  • Beachwood, United States The Children's Place Full time

    Location: Beachwood, Ohio Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain...


  • Beachwood, United States Area Temps, Inc. Full time

    Job DescriptionJob DescriptionWe need individuals who can work with high end clients, designers, and manufacturers, but is also a go getter with a sales personality who is also interested in things such as fashion, colors, and specifically textiles.  In addition, you will restock shelves in the showroom.  Work hours are Monday through Friday from 9 a.m....


  • Beachwood, United States Ross Stores Full time

    Early Morning Stock Associate-(23968000ESPL0124) Description GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company...

  • Sales Associate

    4 weeks ago


    Beachwood, United States Hand and Stone Full time

    Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Beachwood, is seeking a Sales...