Service Technician
3 weeks ago
Career Paths || Network of 25 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance
Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP
Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth
As a FORD Service Technician, you are a valued member of our team, performing:
- Work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnosis of cause of malfunctions and performing repair(s).
- Communicating with parts department to obtain needed part(s).
- Following protocols to ensure parts of the job if under warranty or if requested by the customer.
- Examining assigned vehicle(s) to determine if further safety or service work is required or recommended.
- Communication with service advisor/dispatcher immediately on repair, updates, and/or delays.
- Documentation of all work performed and recommended on the repair order.
- Supervisory work of any apprentice technicians as assigned.
- Reporting machinery defects or malfunctions to supervisor.
- Ensuring that vehicle is kept clean. Notifying service advisor/dispatcher immediately of anything that has happened to change the appearance or condition of the vehicle.
- Maintenance and accountability for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
- Keeping abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA, Right-to-Know, etc.
- Keeping abreast of manufacturer technical bulletins.
- Operates all tools/equipment in a safe manner and reports any safety issues immediately to management.
- Other duties as assigned.
Preferred Candidates have the following:
- Two to four years related experience and/or training; or equivalent combination of education and experience.
- ASE Certification a plus
- Cummins Engine Repair Certification a plus
- Basic computer skills
- High School Diploma- College or Technical training preferred, but not required
- Valid CDL License a plus
We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employe
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