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Call Center Assistant

3 months ago

Itasca, United States Armstrong Receivable Management Full time
Job DescriptionJob DescriptionARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, NEIS and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

NEIS is seeking an Administrative Assistant as we continue to grow our team. Administrative Assistants will work as part of a team providing support for the audit team that is conducting mail, phone, and virtual audits. 

Job Responsibilities:
  • Make several calls to insureds and agents daily
  • Enter progress notes following each call
  • Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed
Qualifications and Requirements:
  • Strong judgment and critical thinking skills
  • Competent use of spreadsheets, word processing, and e-mail
  • Excellent communication skills
  • Strong writing skills
  • Work well in a team environment
  • Ability to multitask
Compensation and Benefits:
  • Salary is $17.00 per hour
  • Benefits package with health, dental, vision, life, and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays - 7 standard holidays
We look forward to you joining our team
 

Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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