Weekend Support Representative
2 weeks ago
AmanaCare is a family-owned, statewide home-care agency that has faithfully served Nebraskans for over four years. We are seeking a dedicated and compassionate after-hours support specialist to join our team.
Responsibilities: In this role, you will provide critical support to our clients and caregivers outside of regular business hours. This support includes handling incoming calls, addressing urgent needs, and ensuring continuity of care during evenings and weekends. Typical activities will include:
- Client and caregiver support. Answering calls and responding promptly to messages during after-hours and weekends. Addressing and resolving any urgent issues, such as scheduling changes, emergencies, etc. Providing information and assistance to clients and caregivers regarding services and care plans.
- Communication. Maintaining clear and effective communication with clients, caregivers, and office staff. Relaying important information and updates to the appropriate team members. Documenting all calls and actions taken in the company's database.
- Scheduling. Coordinating last-minute schedule changes and filling caregiver shifts as needed. Updating and maintaining accurate schedules in the company's system.
- Problem-solving. Assessing and addressing urgent client and caregiver needs. Escalating complex issues to on-call supervisors or management as needed.
Experience/Skills:
- Previous experience in a customer service or support role, preferably in a healthcare or home care setting. (Experience with scheduling and coordinating staff is a plus.)
- Proficiency with computer systems and an ability to learn new software quickly.
- Strong problem-solving and critical-thinking abilities.
- Organizational skills and attention to detail.
- Ability to remain calm and composed in high-pressure situations.
- Compassionate and empathetic attitude towards clients and caregivers.
- Reliable and able to work independently with minimal supervision.
- Superior phone etiquette and the ability to interact professionally with a diverse group of individuals.
Working hours:
- Sa-Su 9am-9pm.
AmanaCare is an equal opportunity employer. We are committed to hiring based on real merit, and we will not exclude, deny benefits to, or otherwise discriminate against anyone based on race, color, nationality, sex, gender, disability, religion, or age. If you are a caring, compassionate, and dependable human being, please let us talk with you.
-
Customer Support Representative
1 week ago
Lincoln, United States Neogen Full timeElevate customer satisfaction by delivering excellent and lively customer service. Be the first point of contact, handling customer inquiries via phone, email, and chat with a smile. Prioritize and escalate customer issues to meet and exceed their ne Support, Representative, Customer Service, Manufacturing, Retail, Customer
-
Traveling Customer Support Representative
3 months ago
Lincoln, United States Sandhills Global, Inc. Full timeJob DescriptionJob DescriptionThe Traveling Customer Support Representative’s primary objective to travel to auction sites and manage the online bidding process of Equipment Facts, connecting the auctioneer at the physical auction sale to people bidding online. This position will require high amounts of travel. This position also will earn commission...
-
Customer Support Representative
11 hours ago
Lincoln, Nebraska, United States Fidelity Investments Full timeJob SummaryWe are seeking a highly skilled and empathetic Customer Support Representative to join our team at Fidelity Investments. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues, and delivering a positive experience.Key ResponsibilitiesEstablish and maintain strong...
-
Financial Support Representative
2 weeks ago
Lincoln, Nebraska, United States Clickjobs Full timePosition OverviewAs a Financial Support Representative, you will play a vital role in enhancing the financial well-being of our clients while primarily working remotely. This position is ideal for individuals who are passionate about assisting others and possess strong communication skills.Key ResponsibilitiesCustomer Engagement: Establish rapport and...
-
Customer Service Representative
1 week ago
Lincoln, Nebraska, United States Handyman Connection Full time**Exciting Opportunity at a Growing Home Improvement Company**Handyman Connection, a well-established and reputable home repair and remodeling company, is seeking a highly skilled and customer-focused Customer Service Representative to join our team.As a Customer Service Representative at Handyman Connection, you will be responsible for providing exceptional...
-
After-Hours Support Representative
2 months ago
Lincoln, United States AmanaCare, LLC Full timeJob DescriptionJob DescriptionSalary: $17-18/hourAmanaCare is a family-owned, statewide home-care agency that has faithfully served Nebraskans for over four years. We are seeking a dedicated and compassionate after-hours support specialist to join our team.Responsibilities: In this role, you will provide critical support to our clients and caregivers outside...
-
Member Services Representative Weekends
2 weeks ago
Lincoln, United States Planet Fitness - aFIRM, LLC Part timeJob DescriptionJob DescriptionJob SummarySaturday 11am-7pmSunday 2pm-10pmThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and...
-
Weekend Public Area Attendant
2 months ago
Lincoln, United States Marcus Hotels Full time** Weekend Public Area Attendant - PT** **** Attend all scheduled mandatory Housekeeping Department meetings, trainings and hotel meetings. Perform all other related duties and special projects as requested and/or assigned. - Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure. -...
-
Guest Reception Representative
1 week ago
Lincoln, United States Bluegreen Vacations Full timeAt Bluegreen Vacations, you have an opportunity to meet face to face with guests who are seeking a better way to travel. As a Guest Receptionist (Receptionist / Customer Service Representative) you will serve as our \'Ambassador of First Impressions\': Greet guests as they arrive at the sales preview center. Collect information and complete basic data...
-
Guest Reception Representative
2 weeks ago
Lincoln, United States Bluegreen Vacations Full timeAt Bluegreen Vacations, you have an opportunity to meet face to face with guests who are seeking a better way to travel. As a Guest Receptionist (Receptionist / Customer Service Representative) you will serve as our \'Ambassador of First Impressions\':Greet guests as they arrive at the sales preview center.Collect information and complete basic data...
-
Guest Reception Representative
2 weeks ago
Lincoln, United States Bluegreen Vacations Full timeAt Bluegreen Vacations, you have an opportunity to meet face to face with guests who are seeking a better way to travel. As a Guest Receptionist (Receptionist / Customer Service Representative) you will serve as our 'Ambassador of First Impressions': Greet guests as they arrive at the sales preview center. Collect information and complete basic data entry....
-
Guest Reception Representative
3 weeks ago
Lincoln, United States Bluegreen Vacations Full timeAt Bluegreen Vacations, you have an opportunity to meet face to face with guests who are seeking a better way to travel. As a Guest Receptionist (Receptionist / Customer Service Representative) you will serve as our \'Ambassador of First Impressions\':Greet guests as they arrive at the sales preview center.Collect information and complete basic data...
-
Weekend Public Area Attendant
3 days ago
Lincoln, Nebraska, United States Marcus Hotels Full time**Job Summary**We are seeking a highly motivated and detail-oriented Weekend Public Area Attendant to join our team at Marcus Hotels. As a key member of our Housekeeping Department, you will be responsible for maintaining the highest standards of cleanliness and customer service in our public areas.**Key Responsibilities:**Attend all scheduled mandatory...
-
Marketing Representative
3 months ago
Lincoln, United States Sandhills Global, Inc. Full timeJob DescriptionJob DescriptionDo you love to travel? Earn up to $60,000 or more per year with a quarterly travel bonus! Check out our Marketing Representative position today! The Marketing Representative is responsible for acquiring and servicing new and existing contact points and data for bulk distribution of our trade publications and computer consumer...
-
Marketing Representative
2 months ago
Lincoln, United States Sandhills Global, Inc. Full timeJob DescriptionJob DescriptionDo you love to travel? Earn up to $60,000 or more per year with a quarterly travel bonus! Check out our Marketing Representative position today!The Marketing Representative is responsible for acquiring and servicing new and existing contact points and data for bulk distribution of our trade publications and computer consumer...
-
Market Development Representative
16 hours ago
Lincoln, Nebraska, United States Sazerac Company Full timeAbout the RoleWe are seeking a highly motivated and results-driven Market Development Representative to join our team at Sazerac Company. As a Market Development Representative, you will be responsible for building and maintaining relationships with key customers in the on-premise industry, including bars, restaurants, and hotels.Key ResponsibilitiesDevelop...
-
Client Support Representative
1 week ago
Lincoln, Nebraska, United States AdaptHealth, LLC Full timeCustomer Service SpecialistAs a vital member of our team at AdaptHealth, LLC, you will play a crucial role in ensuring customer satisfaction and support. Your responsibilities will include:Acquiring and maintaining a comprehensive understanding of the products and services we provide.Responding to customer inquiries via phone and email promptly and...
-
Client Support Representative
2 weeks ago
Lincoln, Nebraska, United States AdaptHealth, LLC Full timeCustomer Service SpecialistRole Overview: The Customer Service Specialist plays a vital role in ensuring client satisfaction by providing exceptional support and guidance regarding our offerings.Acquire and sustain a comprehensive understanding of the products and services available.Respond to inquiries via phone and email promptly and professionally.Record...
-
Client Support Representative
2 weeks ago
Lincoln, Nebraska, United States AdaptHealth, LLC Full timeCustomer Service SpecialistAs a vital member of our team at AdaptHealth, LLC, you will play a crucial role in ensuring customer satisfaction through effective communication and support.Knowledge Development: Cultivate and sustain a comprehensive understanding of the latest products and services we provide.Timely Response: Address all incoming calls and...
-
Customer Service Representative
3 months ago
Lincoln, United States Handyman Connection Full timeFast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of Lincoln, NE is a locally owned and operated, well established Home Improvement Company...