Assistant Operations Manager

2 weeks ago

Denver, United States Reimagined Parking Full time
Job DescriptionJob DescriptionDescriptionWe are looking for highly motivated and driven individuals that are searching for new opportunities to grow and develop a career in one of North America’s largest parking operators.

The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.
Key Responsibilities
  • Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards
  • Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees
  • Act as a point of contact to client or Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship
  • Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion
  • Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness
  • Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required
  • Fill in to provide coverage for front-line positions, as needed
  • Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests
  • Immediately respond to reports of accidents, incidents or safety concerns
  • Communicate professionally at all times with guests, client, and teammates 

Skills, Knowledge and Expertise
  • Excellent customer service and communication skills 
  • Ability to verbally communicate with team members, management, and clients. 
  • Must have the ability to speak, read and write English.
  • Knowledge of parking operations and procedures preferred. 
  • Experience in assistant management or office administration preferred. 
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) 


Benefits(Full-Time Employee Only)
Medical
Dental
Vision
Life and Disability 
401K
Paid Time Off (PTO)

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