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Budtender - Toms River, NJ
4 months ago
Position: Budtender/Sales Associate
Location: Toms River, NJ
Company Overview
With a true passion and an unwavering dedication to championing the benefits of cannabis, Altitude Cannabis LLC, (AC) offers a truly immersive experience within its store. Altitude Cannabis is a recreational marijuana store offering a variety of adult use marijuana products. AC sources its products from premier producers.
Overview of Position
The Budtender is a cannabis expert and face of AC to our customers. The successful candidate will possess outstanding customer service skills, constant desire for self‐improvement, and attention to details. This position offers the opportunity to learn and grow with the Company from the ground up, and to take on increasing levels of responsibility over time. This position is available Monday to Sunday. Budtender will provide high level customer service and dispense at a designated station when the General Manager, per state guidance, deems safe to offer this full service experience to AC patrons. The Budtender will showcase premium cannabis by sight and smell as well as the process of dispensing at the point of sale. Budtender will execute this experience successfully while maintaining compliance.
Core Competencies
To succeed, the Sales Associate must be: Passionate, Informed, Approachable, Energetic and Trustworthy. The Sales Associate must consistently and uncompromisingly embody and demonstrate the following:
∙ Integrity
∙ Personal Accountability
∙ Teamwork
∙ Problem Solving
∙ Confidence
∙ Flexibility
Duties and Responsibilities
The main responsibilities of the Budtender include providing 1:1 consultations with customers, education with detailed product knowledge to advocate and advise customers face‐to‐face and by phone. The Budtender will also be able to handle all sales associate duties as it relates to cash handling with the POS system and ensuring compliance with inventory. An EC Budtender must possess a passion for the cannabis plant and have a detailed understanding of terpenes, trichomes, strains, methods of consumption and the science of the Endocannabinoid System. The Budtender will assist other sales associates as a team player fielding questions and providing resources and knowledge for the collective success of the EC retail dispensary operation.
- Greets customers in person or on the phone in a friendly, authentic and empathic demeanor
- Perform sales tasks as required by General manager and in compliance with State requirements
- Maintains customer records in compliance with State law and Company policy
- Answers questions about the law and the Company from customers and others
- Assists customers in selecting products; advises and educates them about safe dosage and other aspects of the products
- Assists General Manager with inventory and cash management, daily and weekly
- Maintains a clean, safe, welcoming environment inside and outside the facility
- Understands the team schedule; flexibility to cover weekends in a high volume dispensary.
Dispense premium cannabis at designated point of sale stations, following strict SOPs as to dispensing, packaging and labeling the EC products.
Performs other additional duties as reasonably assigned by employer
Qualifications
Education
∙ High school diploma or equivalent
∙ 2 years post‐secondary education in a related field preferred
Work Experience Required
∙ 2+ years’ cannabis specific experience in a fast‐paced customer-service intensive industry – cannabis retail backgrounds preferred, experience in similar regulated industry preferred
∙ Work history showing progressive responsibility, willingness to accept, lead, and complete additional projects or challenges
Required Knowledge
- Computer & equipment operations necessary for completing sales transaction with a POS system;
- Word; Excel; office equipment such as copiers/telephone systems)
- Thorough understanding of State Laws governing cannabis
- Arithmetic necessary for basic inventory and cash management
- Familiarity with all aspects of cannabis products required: terpenes, trichomes, methods or consumptions, cannabis science, and detailed knowledge of products offered at the EC dispensary.
Skills and Abilities
∙ Outstanding phone and in‐person customer service skills
∙ Ability to communicate clearly and calmly in a positive and didactic manner ∙ Thriving to perform job duties in a fast‐paced environment with the ability to stay even keeled in periods of stress
∙ Demonstrated proactivity, flexibility, adaptability, and multi‐tasking
∙ Proficient computer skills
∙ Ability to maintain confidentiality and ethical conduct
∙ Skill in accurate cash management and inventory control
∙ Strong written and oral interpersonal communication skills
∙ Ability to effectively plan and prioritize
∙ Ability to focus; attention to detail
∙ Ability to work effectively as part of a team
∙ Absolute reliability and honesty
Physical Requirements
∙ Extended time standing, walking, bending, and reaching
∙ Ability to lift and carry up to 50 pounds for a distance of 100 feet
∙ Must pass a background check (state mandated)
∙ Must be at least 21 years of age (state mandated)
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