Business Office Manager
2 weeks ago
The New Homestead is a skilled nursing facility, assisted living and independent living community located in Guthrie Center. Our mission is enriching lives through kind, compassionate care. We are looking for a Business Office Manager to join our administrative department. At The New Homestead we take pride in the service that we provide, making personal connections with our residents and tenants. We understand that our employees are the backbone of our facility and we want to build our team to the best it can be
DUTIES AND RESPONSIBILITIES:
- Professionally greet visitors, answer telephone calls and direct inquiries.
- Promote and maintain positive relations with residents, their families, staff, and guests.
- Accept initial inquiry information and provide marketing tours and arrange marketing meals, as appropriate.
- Participate in the recruiting, interviewing, evaluation, and supervision of receptionist staff and provide general direction to these employees to ensure staff hours, quality services, and customer service.
- Assist the Executive Director and key department leaders with thoroughly checking all employees' references, background checks, coordinating/tracking pre-employment drug screening and TB testing, professional licenses, coordinating/tracking new hire documents and other related new hire items.
- Assist Executive Director and key department leaders with tracking annual performance evaluations for staff.
- Receive and distribute mail to appropriate personnel and residents.
- Ensure proper business office documents and postings are regularly updated and monitored for the staff bulletin boards, resident bulletin boards and other related communication areas.
- Maintain office calendar of move-in/move-outs, staff vacations, events, etc. for reference.
- Assist and participate in emergency procedures to maintain resident safety, i.e., fire drills.
- Assist with staff recruitment, orientation, and training.
- Assist with monitoring staff compliance with continued education, certifications, and licensure deadlines.
ACCOUNTING DUTIES AND RESPONSIBILITIES:
- Accept and receipt monthly rental and other payments. Maintain records of all payments received on applicable tenant account cards.
- Enter deposits daily into the A/R system, process deposits via scanner or take to the bank and file records.
- Update the A/R system daily with census changes; move-ins, move-outs, transfers, and level of care changes.
- Generate monthly billings, review for accuracy.
- Monitor and collect past due rents in a timely manner to include working with Medicaid case managers, residents, family members and/or responsible parties.
- Maintain resident, employee and other business files.
- Manage time clock records; enter time off data; review missed punches; communicate clock-in policies with employees and inform department heads of any employee policy misuse/abuse.
- Prepare payroll reports as needed.
- Enter payroll hours for payroll processing.
- Gather new employee information, wage changes, address changes, and employee termination information and submission to the payroll department timely.
- Code Accounts Payable invoices, submit to the Executive Director for review, submission to the AP department daily.
- Communicate with Staff Accounting as often as necessary to ensure A/P, A/R, and payroll processes are operating smoothly and to resolve any issues in a timely manner.
- Follow up with vendors for missing invoices, as necessary.
- Perform any additional job duties set by the Executive Director while completing assigned duties which may change from time to time according to resident needs, staffing levels, working circumstances.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- High School Diploma required, secondary education preferred.
- Accounting and book keeping experience required
- Proficiency in excel, microsoft, outlook required
- Experience with payroll software and electronic health record systems preferred, but not required
- High level of organization and attention to detail needed
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