Matterport / Documentation Technician

1 month ago

Saint Paul, United States Paul Davis Restoration of Greater MSP and the Northland Full time
Job DescriptionJob DescriptionPOLICY AREA: ERT & Reconstruction

POLICY NAME: Matterport Technician


Purpose: Provide a job description for the Matterport Technician

Reports To: Dirctor of Training & Safety

SUPERVISES: Works directly with Emergency Restoration Technicians and Reconstruction Squad

Evaluated By: Director of Training & Safety, Talent Acquisition & Squad Support Specialist and peers

Basic Functions:


  • Capture 3D scans of homes and commercials properties using Matterport Pro2 camera and platform
  • Perform as an Emergency Restoration Technician as work flow dictates.



Basic Requirements:


  • High School Diploma or equivalent
  • Ability to multi-task and prioritize
  • Ability to work semi-autonomously and remain accountable
  • Competent communication skills (in-person and over-the-phone)
  • Competent with fundamental usage of smartphone and tablets (iOS and Android)
  • Valid drivers license
  • Dependable transportation
  • Cell phone
  • Able to climb a ladder.
  • Able to lift at least 75 pounds.
  • Able to work in confined spaces.
  • Able to work around a variety of chemicals without any adverse reaction or sensitivity.
  • Follows established safety practices including the proper use of PPE when required.



Evaluated On:


  • All work will be performed according to company policies and up to Paul Davis standards
  • Ability to be precise and detailed
  • Punctual for scheduled appointments
  • Timely and thorough with daily tasks
  • Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous
  • Employees will ALWAYS wear a company uniform in good repair when representing this company
  • Employees will maintain a clean, professional physical appearance
  • Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)
  • Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times



Overall Duties Include:


  • Integral to our companys ability to thoroughly document conditions, materials and measurements of the properties we are providing service for
  • Capture 3D imaging data of residential and commercial properties
  • Uploads new scans daily
  • Performs any and all directives from the Director of Training and Safety, Talent Acquisition & Squad Support Specialist, ERT Project Managers, Reconstruction Project Managers and Estimators.
  • Responds to emergency losses
  • Performs Emergency Water Extraction and Drying Service, when needed
  • Assists in Emergency Fire/Smoke Services (including deodorization, pack-outs, board- ups and securing structure), when needed.
  • Performs basic vehicle and equipment cleaning and maintenance.
  • Ability to follow direction
  • Communication with property managers/owners
  • Maintain company equipment to ensure longevity


High Detail Job Accountabilities:


  • With an eye for detail, capture 3D scanning imagery of all relevant spaces in residential and commercial properties, using Matterport Pro2 Camera and iPad.
  • Daily upload of 3D scans to Matterport Spaces web-based platform.
  • Read and comprehend all relevant job notes prior to arriving on site to scan a property.
  • Must have constant, mobile access to smartphone and Google Calendar.
  • Punctual to all appointments and able to contact the customer to reset expectations when scheduling prevents on-time arrival.
  • Documents customer questions and issues as they arise, using RMS notes and email/text communication to relevant parties.
  • Drive company vehicle in safest and most respectful manner possible
  • Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis
  • Alert supervisor of any vehicle disturbances (Oil changes, check engine light, etc.)
  • Participates in marketing and business development as the need arises.
  • Complete special assignments as requested by Supervisor
  • Participates in emergency services when an All hands on deck scenario arises.
  • Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
  • Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.


Hours:
  • A typical shift for this position is 7:30am 5pm, Monday Friday.
  • This schedule can vary, depending on the flow of projects requiring 3D scans on a given day.
  • 3D scanning responsibilities may be supplemented with Emergency Restoration Technician related work, as needed
Reward:
  • Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.


IICRC Certifications for the Matterport Technician:


  • The Matterport Technician will have the opportunity to obtain the following certifications:
    • o Water Restoration Technician
    • o Fire and Smoke Technician





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