Blood Collections Team Supervisor

2 months ago

Annapolis, United States Anne Arundel Workforce Development Corporation (AAWDC) Full time
Job DescriptionJob DescriptionDescriptionPosition supports our Fixed Site operations. We provide Paid-TrainingWhy Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
 We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine 
Key ResponsibilitiesWhen you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole   WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
  • Supervise blood collection staff at our Donor Center, including training and performance 
  • Drive for results and to serve others with a high level of respect for customer service 
  • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation 
  • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again 
Standard Schedule (Annapolis, Maryland): 
  • To best meet the needs of our donors and community, staff will work a variable schedule including on call duties, availability to work some weekends and holidays.
  • Schedule is provided two to three weeks in advance


Skills, Knowledge and Expertise
  • Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) required
  • Minimum two years of supervisory/leadership experience 
  • Customer service experience and effective verbal communication skills are required.
  • Ability to work a variable schedule including early mornings, late nights, weekends, and holidays.
  • A current, valid driver's license with good driving record may be required. 
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. 
  • Basic computer skills are required. Must be proficient with Microsoft office applications. 
  • Prior apheresis or dialysis experience desired
  • Prior leadership experience exceeding 2 years in healthcare setting


BenefitsWe take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO:  Starting at 15 days a year; based on FLSA status and tenure
  • Holidays:  11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

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