Front Desk Agent

2 weeks ago

Beaver Creek, United States Vail Resorts Full time
Job DescriptionJob Description

 

Create Your Experience of a Lifetime

Come work and play in the mountains  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

  • Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
     

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Job Summary:

As the Front Desk Agent, you are the face of the hotel You are the first point of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upward mobility.  

 

Job Specifications:

  • Outlet: Pines Lodge & Osprey Hotels

  • Housing: May Be Available

  • Expected Pay Range: $20.00 - $22.76 / hour

  • Shift & Schedule Availability: Full Time

  • Skill Level: Entry to Intermediate  

 

Job Responsibilities: 

  • Open front desk and lobby each morning, review arrivals and departures, update housekeeping report

  • Check guests in and out, conduct pre-arrival communication, and touch base with guests after arrival

  • Conduct daily inspections of managed condominium units, logging inspections dates and reporting issues found

  • Provide assistance to homeowners and guests in person and on phone

  • Newspaper and package delivery

  • Assist with projects

  • Other duties as assigned

 

Job Requirements:

  • Must be able to communicate fluently in English 

  • Friendly, strong people skills 

  • Somewhat strong computer skills 

  • College degree preferred

  • Previous hospitality experienced preferred

  • Valid US driver’s license

  • Professional appearance and excellent written and verbal skills

  • Excellent attention to detail and organizational skills

 

 

The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  501635
Reference Date: 05/30/2024 
Job Code Function: Front Office 

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