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Maintenance Supervisor
3 months ago
Property Manager
General Statement of Duties:Responsible for the supervision of maintenance staff to ensure the delivery of maintenance and repair services to tenants, unit turns and the maintenance of non-dwelling spaces and offices.
Supervises:
All staff assigned to the division including Maintenance Techs and Grounds Staff.
Key Duties and Responsibilities:- Provides day-to-day supervision of staff assigned.
- Assist with the completion of work orders.
- Performs procurement tasks.
- Ensure work orders are completed in timely manner.
- Quality Control Checks of completed work order.
- Schedules work and monitors performance of assigned staff.
- Holds staff meetings as necessary.
- Meet with Property Manager once a week for vacancy updates, property needs and staff performance to ensure building maintenance in accordance with ELM standards.
- Conducts performance appraisals and takes appropriate personnel actions in accordance with personnel policies and/or contracts.
- Provides technical assistance to staff as needed.
- On a daily basis, conducts field inspection of work in progress to determine quality of workmanship and staff productivity.
- Refers work orders or conditions requiring outside assistance to the Property Manager.
- Responds to emergency work order requests to determine work requirements. Assign appropriate staff to complete work.
- Monitors staff use of equipment and materials and advises Property Manager of same required to assure efficient operations.
- Attend walk through for interior and exterior common areas with the ALL inspectors at each schedules inspection.
- Prepare scopes of work.
- Ensure Make Ready units are completed within time frame scheduled.
- Perform other duties as assigned by the Property Manager.
Job Description (continued)
Maintenance Supervisor
Performance Standards:
- Attendance is reliable; leave does not exceed the amount permitted, the employee has no unexcused absences from the job and the employee is available to work during non-business hours when the need arises.
- Employee takes all appropriate safety precautions to avoid on-the-job accidents.
- 100% of emergency work orders are completed within one day.
- 100% of urgent work orders are completed within two days.
- All work completed meets quality standards established by the Management.
- Employee assures that company tools, materials and equipment are operated efficiently, properly and safely.
- 100% of job related documents (reports) are prepared properly and on a timely basis.
- Inspections of work in progress are conducted daily.
- Random unit inspections reveal that the jobs have been completed in a professional manner.
- The employee has demonstrated the ability to work cooperatively with both tenants and staff in the opinion of the Management.
Qualifications:
Education: High School Diploma. Two years of college or trade school desirable.
Experience: A minimum of five years experience in residential maintenance, rehab or construction. At least one year’s experience in a supervisory capacity.
Special Skills:
- Excellent supervisory skills and ability to communicate effectively with subordinates and superiors to ensure productivity and good work habits.
- Ability to plan and organize work load.
- Ability to read, write and prepare reports.
Other Requirements:
- Excellent employment and character references.
- Valid driver’s license and safe driving record.
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