Account Specialist

3 weeks ago

Warrington, United States Onsite Personnel LLC Full time
Job DescriptionJob DescriptionWe are hiring a full-time account specialist to process orders and provide excellent service for a leading cosmetic skincare brand. You will be heavily involved in order management and telephone and email communication with customers. This opportunity is temp-to-hire. Location: Warrington, PASchedule: 8am-5pm M-FCompensation: $40k-$50kResponsibilities:
  • Manage and process orders with efficiency, speed and accuracy.
  • Maintain a positive, empathetic, and professional attitude toward customers at all time.
  • Respond promptly to customer inquiries.
  • Communicate with customers via email and phone.
  • Acknowledging and resolving customer issues.
  • Knowing our products inside and out so you can answer questions.
  • Communicating and coordinating with colleagues as needed.
  • Ensure customer satisfaction and provide professional customer support.
Skills & Qualifications you will need for this role:
  • 1-2 years of account management experience where you have done most, or all of the above responsibilities outlined.
  • Ability to prioritize yourself and stay organized and timely with your daily duties.
  • Comfortable using computers, MS Office applications and learning new software easily. Knowledge of Great Plains a plus.
Schedule & Location:On-site. Warrington, PAFull Time M-FOnsite Personnel is an equal opportunity employer committed to hiring a diverse workforce in an inclusive culture environment. Onsite Personnel does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws.

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