Computer User Support Specialist, Journeyman

3 weeks ago


, United States GTMR, Inc Full time
Job DescriptionJob DescriptionSalary:

FUNCTIONAL DESCRIPTION:

Provide technical assistance to computer users.  Answer questions or resolve completer problems for clients in person, or via telephone or electronically.  May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

 

EXPERIENCE REQUIREMENTS:

3-10 years of experience performing duties described in the functional description.

At least one (1) year of demonstrated experience managing and coordinating Video Teleconferencing (VTC) equipment.

 

EDUCATION REQUIREMENTS:

BA/BS degree or Four (4) years of additional work experience performing duties described in the functional description of the labor category may be substituted for a Bachelor’s Degree.

 

COMPETENCIES:

  • Self Motivating
  • Technical capacity
  • Analytical processing skills
  • Detail oriented
  • Critical thinking

 

Position Type and Expected Hours of Work

Full-time position. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 4:30 p.m., 40 hours per week.  Occasional evening and weekend work may be required as work requirements demand.

 

Travel

Occasional Domestic and possible international travel may be required for this position.

 

Work Authorization/Security Clearance

This position requires an active US DoD Secret clearance with TS eligibility.

 

This position is contingent upon contract award.



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