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![Zeeland Farm Services I](https://media.trabajo.org/img/noimg.jpg)
Dispatcher ZFS
2 months ago
Zeeland, United States
Zeeland Farm Services I
Full time
Job DescriptionJob DescriptionCoordinates freight requests with company equipment, independent contractors, and/or outside brokers to meet customer’s requests. Focuses on intermodal container transportation. Handles all related administrative duties.
Essential Duties and Responsibilities:
- Responsible for the daily dispatch of company trucks and owner operators by communicating load information and any special instructions.
- Monitors drivers’ performance including on-time deliveries, customer service, and condition of truck, and provides feedback to drivers on their performance.
- Ensures compliance with Department of Transportation regulations, federal and state laws, regulations, and company policies.
- Communicates important load/company information to drivers in a timely manner.
- Responsible for efficient load allocation through maximizing use of equipment/manpower and minimizing deadhead miles.
- Monitors equipment locations in order to match the closest equipment with customer needs.
- Seeks ways to generate extra revenue and improve equipment utilization.
- Records and documents load information and assignments along with driver paperwork.
- Communicates with customers in order to maintain correct inventory levels.
- Provides customer support to negotiate/establish rates, provide transportation services, and help resolve problems.
- Maintains list of available equipment and assigns equipment according to factors such as length of service, freight requirements, etc.
- Coordinates with Maintenance for scheduling equipment into yard for service/repair or for on-the-road breakdown repairs.
- Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety requirements.
- Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
- Maintains a clean, orderly, and safe workstation/environment at all times.
- Other duties as assigned.
Supervisory Responsibilities:
- This position has multiple direct reports.
- Carry out and oversee interviewing, selecting, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education and Experience:
- Education: Associates Degree from a two-year college
- Experience: 2-4 years in transportation, logistics, or similar field
- Previous Supervisory experience required.
Knowledge, Skills, and Abilities:
- Knowledge of DOT regulations, federal and state laws and regulations and company policies.
- Knowledge of DOT drug testing, physical exams, and license renewals policies and regulations.
- Geographical knowledge and the ability to read maps.
- Ability to enter data, compile accounting documents, and work accurately and efficiently with detailed transactional information.
- Ability to communicate effectively with co-workers, management, owner operators and vendors.
- Excellent analytical skills with attention to detail.
- Excellent time management skills.
- Ability to work independently without close supervision.
- Proficiently working with various software programs.
- Ability to maintain good attendance habits.
- Abide by all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
- Abide by company’s safety, quality, environmental and HR policies at all times.
- Abide by the company’s safety, quality, environmental, and HR policies at all times.
Physical Demands and Work Environment:
- Regularly required to sit, stand, walk.
- Occasionally required to stand; climb or balance; stoop, kneel. Must occasionally lift and/or move up to 25 pounds.
- Occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.