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Production Manager

5 months ago


San Antonio, United States J.D. COLLISION EXPRESS LLC Full time
Job DescriptionJob Description

A Production Manager is responsible for overseeing the production process, scheduling work, maintaining quality control, complying with all OSHA and EPA regulations and verifying parts procurement. This position requires leadership skills, investment in employee growth and development, and the ability for opportunities to recognize gross profit and operational efficiency.

Duties and Responsibilities

  • Recognize opportunities for coaching to ensure staff has required training for position. Ability to inspire others to achieve success.
  • Provide management presence and oversee work-in-process
  • Assign work to the appropriate staff taking into consideration ability, workload and fair distribution
  • Make sure that all standard vehicles are disassembled and a repair plan is written within 24 hours / 72 hours for Non Drive
  • Verify that all parts are received necessary to complete each repair
  • Assist technicians in establishing daily work priorities
  • Monitor quality control process as vehicle moves through production stages
  • Assist in problem solving for any repair process, refinish process, or parts issues
  • Maintain close supervision of sublet vendors' quality, pricing, and delivery times.
  • Support our staff during busy times to assist with customer vehicle check ins and writing estimates.
  • Ensure that all staff adheres to Company Standards, Policies and Procedures, including Quality and Safety.
  • Monitor and review staff estimates to ensure accuracy and compliance with Company and Client guidelines.
  • Maintain production goals by ensuring all repairs are in line with I-CAR and Industry repair standards, and all repairs are billed correctly and performed completely.
  • Complete payroll every Monday and have the techs sign a copy of their flag sheet for acknowledgement.
  • Verify T-Bar / Mapping / Check In Photos when assigning repairs to Techs
  • Run the Daily Production Meetings and hand out and review Daily Production list with all techs. Daily afternoon follow up with Advisors on Today cars.
  • Manage updating of Production statuses, Repair Plans, and ECD Dates within CCC ONE
  • Continually seek education and information to improve efficiency and performance
  • Promote new ideas to ensure that cost-saving ideas are being utilized
  • Maintain equipment condition, tool inventory and shop cleanliness
  • Communicate changes in repair methods or target delivery dates to administrative team