Configuration Manager Technician

Job DescriptionJob DescriptionIRG is looking for a Configuration Manager Technician Duration 36 MonthsIf interested in persuing this position please send your resume and contact information to Amanda Hague at ahague@irginc.net.

Scope of the project:
this project includes making federally mandated changes for the Medicaid system of sc. This position will perform configuration management technician duties and support the migration tool (change man) for the Medicaid it services team. Configuration management technician duties will include identifying testing needs and participating in the implementation of the new release of the software as needed.

Daily duties / responsibilities:
write and maintain any customization needed for the change management tool - including creating rexx and/or xml reports, and customizing skeletons and panels as needed. Evaluate, test, and install upgrades/new releases for the software. Responsible for updating and maintaining documentation as it pertains to the Medicaid it services change management requirements. Train the Medicaid systems team on using the new release of the configuration management software. Provide consulting on cm software for Medicaid services users. Serve as primary contact for questions or problems relating to the cm software. Migrate software for Medicaid services into production environment. Verify that software is approved for migration. Migrate software and verify successful migration. Communicate effectively in both written and spoken communication. Work collaboratively with staff and other contracted staff.

Required skills (rank in order of importance):

mainframe, mvs cobol, jcl, sql, serena changeman or other change control tools, extensive knowledge of the configuration management principles and procedures, and software testing procedures.

Soft skills required: effective communication skills (written and oral), adaptability, flexibility, self-motivation, problem solving, analytical thinking, time management, ability to work effectively in a stressful environment

preferred skills (rank in order of importance):
ca-ads, sql, previous experience with participating in software upgrade to change management tools. Previous experience as a configuration management software administrator, i.e. changeman, endeavor.

Required education: : high school diploma and experience as a configuration management technician.

Skills:CategoryNameRequiredImportanceLevelLast UsedExperienceAdministrativeProblem Solving SkillsYes1AdvancedCurrently Using2 - 4 YearsDevelopment ToolsSQLYes3AdvancedWithin 2 Years2 - 4 YearsMiscellaneousAnalytical SkillsYes2AdvancedCurrently Using2 - 4 YearsMiscellaneousConfiguration managementYes1AdvancedCurrently Using2 - 4 YearsOperating Systems/APIsMVSYes1AdvancedCurrently Using2 - 4 YearsProgramming LanguagesCobol (Any)Yes3AdvancedWithin 2 Years2 - 4 YearsProgramming LanguagesJCLYes2AdvancedWithin 2 Years2 - 4 YearsQuality Assurance (QA)SERENA CHANGEMANYes1AdvancedCurrently Using2 - 4 YearsQuality Assurance (QA)Software TestingYes1AdvancedCurrently Using2 - 4 Years

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