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Deployment Specialist Europe
3 months ago
Barnegat, United States
Instaleap
Full time
Job DescriptionJob Description馃幆What would you do?
- Guide clients through the implementation process until they fully live with our solution.
- Plan, execute, and finalize implementation projects with our clients.
- Coordinate with various internal teams to manage and deliver project milestones, ensuring deadlines are met.
- Monitor project progress and make necessary adjustments to achieve objectives.
- Follow up with clients to ensure the adoption of new functionalities.
- Prepare and present weekly progress reports, including status reports, risk analysis, and technical documentation.
- Deliver presentations both internally and externally to communicate progress and strategies.
- Persuade and convince clients and internal teams to ensure project goals are achieved.
- Provide clear and concise briefs to Project Managers (PMs) and work closely with solution teams.
- Organize and participate in weekly touchpoints with clients.
- Management of escalations of issues and problems the client has.
馃檶馃徏 Your experience has been shaped by
- Proven experience in project management.
- Previous experience designing and executing projects with clients.
- Experience guiding clients through implementation processes.
- Experience in managing e-commerce and/or logistics projects (desirable).
馃殌 Your SuperPowers
- Excellent communication and persuasion skills.
- Exceptional relationship-building and customer service abilities.
- Strong knowledge of project management methodologies.
- Ability to quickly learn about our prod.
- Comfortability working in a fast-paced and dynamic environment.
- Native Spanish and English is required.
- Excellent communication, negotiation, and interpersonal skills.
- Willingness to travel within the assigned territory.