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Receptionist, Mon,Tue,Thur,Fri,Sat, 8AM-4PM
3 months ago
Our Mission
“Preparing Our Community to Meet Life’s challenges.”
We help everyone who comes to our door with resources for both immediate needs and long-term goals.
Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for growth and economic stability.
Come join our team
When you become an employee at the Community Renewal Team (CRT), you will join a host of others with an average tenure of nine years of service. Some of our employees have celebrated more than twenty + years of service. You’ll participate in fun activities, themed- employee appreciation events, organization sponsored golf tournaments, etc. We celebrate the accomplishments of employees using our Wall of Excellence highlighting employees of the month. Opportunities to grow within the organization are plentiful. Most of our employees started in entry level positions and have been promoted throughout their career.
BENEFITS
401K with a matching employer contribution, medical, dental, vision, HSA Spending Accounts, Life Insurance, Short-Term Disability (STD)/Long- Term Disability (LTD), and an Employee Assistance Program. Eligible employees are also able to participate in agency sponsored educational opportunities. Eligible employees receive ten paid vacation days, six sick paid days annually, and two personal days paid annually.
JOB DESCRIPTION
Position Title:
Receptionist
Department:
Energy
FLSA Status:
Non-Exempt
GENERAL DESCRIPTION OF DUTIES
This purpose of this position is to be responsible for meeting and greeting all visitors, customers and staff that visit or call the office. Ensure that customers, staff, and visitors are greeted professionally and provided appropriate direction and information to assist them with their needs. Ensure the lobby area is neat, and orderly at all times. Completes miscellaneous clerical duties as assigned. Ensures the smooth running of the reception area with a focus on presenting a positive first impression and excellent customer service skills.
ESSENTIAL JOB FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
· Greets all visitors including staff and customers as they enter and leave the building.
· Answers all incoming calls and directs to appropriate staff or program.
· Asks all visitors to sign in and wait to be announced to the appropriate staff person.
· Announces all visitors to staff persons and ensures that visitors are not permitted outside of the lobby un-escorted.
· Receives and signs for US Mail, UPS and FED EX Deliveries and ensures they are delivered to the appropriate staff person.
· Disperses CRT brochures and other related documents to customers. Forwards to appropriate staff person.
· Notifies Supervisor or any problematic issues concerning customer or staff activity.
· Acts as an immediate personal representative interacting with public and routine contacts.
· Maintain various excel documents.
· Schedule appointments and arrange meetings.
· Operate a variety of office equipment.
· Receives Deliveries, etc. as required.
· Perform all other duties as assigned.
ADDITIONAL JOB FUNCTIONS· Perform all other duties as assigned
MINIMUM TRAINING AND EXPERIENCE
Education: High School diploma required.
Experience: At least one (1) year of secretarial or receptionist experience. Bi-lingual in Spanish strongly preferred.
Skills: Ability to operate a variety of office equipment, excellent organizational, oral and written communication skills. Ability to interact on a professional level with all levels of staff and management. Capacity to manage and effectively prioritize multiple tasks and other duties as assigned.
Knowledge: Knowledge of and high-level competency in computer tasks with a variety of software packages (e.g. MS Word, Excel).
ADA COMPLIANCE
Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.
Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability.
Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, pet dander, pet waste, indoor and outdoor gardening allergens, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.
