![GI Associates](https://media.trabajo.org/img/noimg.jpg)
Patient Service Representative
3 weeks ago
- No weekends
- No Holidays
- PTO & paid anniversary day
- 7% GI Associates retirement contribution & 401(k) plan
- Medical, dental & vision insurance
- Flexible spending plan
- Short- & long-term disability
- Basic & supplemental life insurance
- Prepares EMR for office hours and procedures as needed
- Rooms patients and obtains vital signs, chief complaints, updates medication list, and obtains/processes patient photo when needed
- Appropriately schedules necessary labs, Endoscopy procedures, x-rays, or any other ancillary/appointments for patients considering proper insurance coverage per location
- Conducts patient education (i.e., Handouts, etc.)
- Travels to off-site locations
- Utilizes PMS, EMR, EPIC appropriately and efficiently
- Maintains a high level of confidentiality
- Maintains clean and organized workstation and nurses' station during/at completion of office hours
- Works collaboratively with physician/mid-level, physician practice representative (PPR) to optimize patient care
- Documents patient care accurately, in the proper location in the EMR, and in a timely fashion.
- Notifies pre-certification department of scheduled procedures
- Answers and follows up on patient phone calls in a timely fashion
- Maintains medication closets by stocking medications in an organized and retrievable manner when needed
- Assists with Patient Walk-ins as needed
- Assist with CRH Hemorrhoidal banding procedure in the office as needed
- Facilitates harmonious work environment, whereby treating all co-workers with respect and dignity
- Maintains a safe work environment
- All other duties as assigned
- High School Diploma/GED
- Current BLS certification
- One year of healthcare experience
- Medical Terminology
- Previous gastroenterology experience helpful
- Completion of a Medical Assistant program preferred
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