Quality Assurance Analyst

2 weeks ago

Marietta, United States Donegal Insurance Group Full time
Job DescriptionJob Description

About the Role

Donegal Insurance Group has an opening for a Quality Assurance Analyst. As a member of our Commercial Lines team, this position will be primarily responsible for ensuring the company’s underwriting policies, procedures, and guidelines are in compliance with company expectations. The ideal candidate will work directly with the Commercial Lines staff to promote a continuous improvement environment through the consistent application of the Quality Assurance programs along with participating in the training and development of the staff to improve underwriting knowledge and skills.

Responsibilities and Duties

  • Ensure high-quality service is delivered to the independent agents and support the underwriters as they manage each agent for profitability and growth
  • Proven working experience in Java development and object-oriented design
  • Communicate Donegal Insurance Group’s underwriting philosophy to the underwriting staff and monitor the book of business for quality and profitability
  • Conduct quality assurance reviews for special projects and re-underwriting programs
  • Full underwriting authority for position grade level
  • Participate in re-underwriting or book review programs as required by the company
  • Build and maintain positive agent relationships by delivering quality service and becoming a business partner with each agent to ensure profitability

Qualifications and Skills

  •  Bachelor’s Degree with a background in insurance or equivalent work experience
  • Minimum of five (5) to ten (10) years of underwriting experience at a company or agency
  • Minimum of (5) five years commercial lines underwriting experience
  • Demonstration of self-development through attainment of professional insurance designations, CPCU, ARM, PLU, etc.

To apply, please submit your resume and online application

Competitive Benefits Package

Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:

  • Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.
  • 401(k) with the first 3% matched at 100%: the next 6% is matched at 50%
  • Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days
  • Career Development: Including college partnership discounts and industry designation(s) reimbursements

Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our Benefits page.

Who We Are

Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 23 states and across several regions of the U.S. In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name.

Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we're proud. Check out our Glassdoor profile where our rating speaks for itself:

By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most.™.

Work Arrangement

Donegal Insurance Group has a variety of positions that are either onsite, hybrid, or remote. With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a fully remote position, the ideal candidate must live within our Donegal footprint (Current approved states for remote work are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MA, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV. Please note, this list is subject to change without notice.)

E-Verify

Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

  • Notice of E-Verify Participation Poster (English and Spanish)
  • Right to Work Poster (English and Spanish)

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