AR Specialist

Position Summary

The AR Specialist is responsible for the processing of dental insurance claims, and management of relationships with insurance carriers. Contacts insurance companies regarding coverage determinations and outstanding balances. Researches and resolves insurance billing issues.

Skills and Abilities

• Knowledge of dental billing and insurance.
• Familiarity with ADA codes
• Creative problem solving skills
• Negotiation skills
• Experienced in oral and written communication.
• Understanding of basic computer functions including practice management software
• Skilled in managing incoming phone calls and making outbound phone calls.
• Capable of working alone without constant supervision
• Overall comprehension of office mission, vision and systems
• Superb verbal skills with patients, insurance companies, third party companies and team
• Strong mathematical capabilities
• The ability to handle multiple tasks at the same time

Success Factors

• Always maintain the highest level of confidentiality to HIPAA standards.
• Must be able to maintain a professional demeanor and attitude.
• Must be detail oriented in order to maintain good financial practices, account balances, and financial reporting.
• You must be flexible and understand that your job duties may change from time to time and that you may be asked to “help out” in other areas of the office.
• Must demonstrate good reading comprehension - Understanding written sentences and paragraphs in work related documents.
• Must demonstrate excellent communication skills - Talking to others to convey information effectively.

Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).