Customer Service

6 days ago


Santa Monica, United States Restore Hyper Wellness - RHWM027 Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Wellness resources

Benefits/Perks
  • A competitive salary plus bonus
  • Flexible Schedules
  • Casual Dress-code
  • Fun, wellness-focused work environment

Company Overview
Restore Hyper Wellness is the leading retail provider of health and wellness modalities in the United States. Our goal is to make Hyper Wellness accessible, affordable, and fun. This means helping people feel better and perform at a higher level so they can do more of what they love.

Job Summary
Do you like to have face to face conversations? Do you have an upbeat personality and can multi-task? Are you passionate about helping people live healthier lives so they can do more of the things they love? Do you have retail sales and customer service experience? If you answered YES to all of these questions, you are amazing. WE WANT TO TALK TO YOU Thats what were all about at Restore, which means were always seeking team members who share this passion.

Our Wellness Sales Representatives are the face of Restore and play an integral role in driving memberships and delivering a high-quality customer experience.

Responsibilities
  • Driving new sales by educating existing and potential customers on the benefits of Restore services.
  • Calling qualified sales leads or existing customers about new promotions
  • Greeting clients and assisting them with Restores wellness services.
  • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
  • Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
  • Conducting tours and selling service packages and memberships
  • Educating clients on Restore services, including medical benefits, precautions, and at-home care
  • Performing opening and closing procedures
  • Maintain a safe, clean and secure environment for all guests and team members.
  • Serve as an expert on Restore products and services.
  • Represent the brand by embodying Restores core values and acting in alignment with the mission and vision of Restore Hyper Wellness.

Qualifications
  • You have a sales background
  • You are comfortable having face to face conversations.
  • You have at least two years of sales and customer service in person experience in a retail environment. Hot tip - While Restore is technically a retail operation, we dont have a retail vibe.
  • Working weekends doesnt bum you out
  • Communication and collaboration are some of your strong suits



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