Administration Operations Specialist

4 weeks ago

Oshkosh, United States Heritage Vet Partners and their Partner Clinics Full time
Job DescriptionJob Description

WHO WE ARE

HVP is the nation’s leading veterinary partnership specializing in mixed/large animal practices. We believe there is great value in the legacy, customer relationships, brand, culture and team that you have built. Our goal is to provide services and support around the foundation you have developed. Most importantly, we believe that together we can best meet the changing needs of the customers and industries that we serve. We are very excited about the future of mixed and large animal practice and want our partnering practices and veterinarians to enjoy the success of Heritage Vet Partners. HVP currently has locations in Nebraska, Wisconsin, Missouri, Ohio, Virginia, Indiana, Iowa, Kansas, Minnesota, Michigan, and West Virginia

WHAT WE HAVE TO OFFER YOU

HVP offers a full benefits package, including 4 health insurance plan options, vision, dental, and life insurance, long and short-term disability, critical illness and accident insurance, Employee Assistance Program, and GAP insurance. We also offer Flexible Spending Accounts as well as Health Savings Accounts. A generous paid time off policy allows our employees the flexibility they need for work/life balance. HVP invests in your future by offering a company sponsored 401k plan with employer match, along with access to a financial planner

Along with the above, other perks include the option for career advancement and professional development, and the potential for remote work options after comprehensive training is complete.

ABOUT THE POSITION

Heritage Vet Partners, with offices in Oshkosh, WI, Lenexa, KS, Omaha, NE and West Point, NE is looking for a highly qualified individual interested in pursuing a career with a company experiencing tremendous growth. As Administration Operations Specialist, you will work directly with clinic support teams and the systems integration team, providing guidance and support as clinics transition to being a Heritage Vet Partner. This position will require the ability to communicate with veterinarians and clinic support staff to drive operational excellence.

RESPONSIBILITIES

  • Provide clinic administrative support using Heritage’s ERP system to accomplish product ordering, inventory counting, sales/invoicing, payment and deposit entry
  • Respond to inquiries and provide advice to the vet partner practices regarding current and potential system inputs, processes, and outputs
  • Provide virtual trainings and backup for clinic support staff through transition periods
  • Continuously refine and update Standard Operating Processes as features and usage of Heritage’s ERP system develop/change
  • Ability to occasionally travel to clinics for systems training

WHAT WE NEED FROM YOU

  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Great customer service and interpersonal skills
  • Previous clinic experience preferred but not required
  • Solutions oriented (wants to get things done right, the best way, and ahead of schedule)
  • Advanced computer knowledge, specifically experience with Microsoft Office Suite, especially Excel and Word
  • Solve problems by thinking outside the box
  • Ability to quickly acquire a deep understanding of ERP and other business systems
  • Happy to train employees
  • 2 - 4 years of post-high school education in a business, or related field and/or 2 years of experience in a business management position

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