Job Summary

The SVP, Underwriting is responsible for overall management and oversight of the mortgage loan support staff for underwriting and credit decisions to ensure an accurate and timely work flow. This role communicates with originating offices to promote customer service, efficient and correct workflow. They will ensure compliance with Open Mortgage Code of Business Conduct and Ethics and other operating procedures. The SVP, Underwriting will also develop and shape Open Mortgage’s Underwriting and Credit policies.

Job Duties

• Oversee all lending operational functions for processing and underwriting
• Monitor the productivity and budgetary performance of the operations department
• Develop strategies to increase efficiency, lower costs, and increase profit margin
• Implement changes and controls to ensure compliance with changing mortgage regulations
• Develops and implements policies and procedures to increase efficiency and productivity while reducing processing turn times
• Create, maintain and implement changes to mortgage loan operations procedures to drive high levels of productivity
• Monitor the productivity and performance of the underwriting and processing departments
• Manage Underwriting Manager and Processing Manager in the day-to-day performance of their jobs
• Ensure that department milestones and goals are met and adhere to approved budgets
• Report to senior staff on a regular basis on the mortgage business and make recommendations on how to improve and grow the business
• Responsible for interviewing, hiring, and assisting in training employees
• Participates in required training and has the responsibility for following regulatory requirements and stays abreast of lending products and services

Supervisory Responsibilities

• This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Work Environment

This role operates in a professional, yet flexible, work environment. This role will require the use of standard office equipment such as computers, phones, headsets, photocopy machines, fax machines, etc.

Minimum Qualifications

• Bachelor’s degree in finance, business administration, or other relevant fields or equivalent experience
• 8 to 10 years of experience in the mortgage industry
• 5 to 8 years of experience in a supervisory role
• Extensive experience with mortgage industry roles and mortgage loan products
• Experience with selling direct to agencies preferred
• Experience at a federally regulated institution preferred
• Experience managing process improvement and development projects to improve efficiencies
• Federal Housing Association (FHA) Direct Endorsement (DE) certified
• VA SAR and Credit Certified

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand, walk, use hands and fingers and reach with hands and arms. This role may require long periods of sitting at a desk and working on a computer. Also, the employee must be able to lift up to 15 pounds at times.