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Staffing Coordinator Home Care

2 months ago

Ridgewood, United States Van Dyk Health Care Full time
Job DescriptionJob Description

Staffing Coordinator – At Home with Van Dyk, Ridgewood, NJ, 07450

When searching for your next career, pick the company that has award-winning staff. Our secret is simple. A 71-year legacy of service, Great Place to Work certified for 7 years in a row, and family values that still matter Apply Today

Our ideal candidate will have the following qualifications:

  • Bachelor's degree preferred
  • Home Care Experience a must (Minimum 1 year)
  • Participate in on-call rotation as assigned (On call hours are 4:30p-8:30a weekdays & weekends)
  • Customer Service and/or Employee Relations experience a must
  • Excellent communications skills
  • Ability to build relationships with our customers and employees to ensure their needs are being met
  • Self-starter who is eager to take initiative, pays attention to details and exceeds customer expectations
  • Takes ownership of problems and is creative in finding solutions
  • Exhibits a high level of professionalism and emotional maturity
  • Compassionate and dependable
  • Bilingual English and Spanish a plus

Responsibilities:

  • Hours: Monday-Friday 9:00am-3:00pm
  • Serves as a liaison between our customers, employees, and Directors.
  • Interacts with customers to understand their needs and ensure that the most qualified staff are assigned to meet their needs.
  • Interacts with staff to ensure appropriate assignment to cases based on skill sets, schedules, and work availability.
  • Responsible for accurately scheduling qualified caregivers and arranging for the uninterrupted continuing care of the customer.
  • Maintain constant communication with the operations team to actively schedule staff to meet customer needs and to ensure the accuracy of staffing schedules.
  • Accommodate and arrange coverage for employee absences including personal time off by coordinating with available staff.
  • Provide customers and families with information on schedules, coverage, and staff substitutes.

Benefits:

  • Pay rate = $20-$25 per hour
  • Medical, dental, vision & Rx Insurance on first day of employment
  • 401(k) Plan
  • Life Insurance
  • Paid Time Off