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Membership Sales Associate
2 months ago
Ready to take your sales career to the next level? Join our dynamic team and start earning a competitive hourly rate of $17.00 to $18.00, depending on experience, plus commission on membership sales
Moo Moo Express Car Wash operates under the parent company of Express Wash Concepts, one of the region’s award-winning, fastest-growing companies, and can offer you just that We are more than a car wash – and are looking for individuals interested in Growing with Us
Why Choose Moo Moo Express Car Wash? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join us in our mission to make a difference through the power of cleanliness.
Benefits to joining Moo Moo Express Car Wash
- Commission on wash club membership sales.
- Ongoing training and development
- Unlimited Wash Club membership
- 50% off retail items
- Supplied uniforms.
- Paid vacation per Employee Manual
Essential Duties and Responsibilities
As a Membership Sales Associate, your primary focus will be on delivering exceptional customer service while helping customers choose the best car wash options. You'll educate them on the benefits of joining the Unlimited Wash Club, promote monthly unlimited car wash packages, and upsell additional products to existing customers. In addition to these core responsibilities, your workday will also include, but is not limited to:
- Sell membership packages and consistently meet or exceed goals set by leadership.
- Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
- Achieve personal sales targets, sign-up goals, and upsell objectives.
- Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
- Greet customers warmly, guiding them seamlessly through the car wash process.
- Engage with customers after and after their wash to ensure complete satisfaction.
- Handle transactions accurately at the point of sale.
- Adhere to all safety protocols and guidelines to prevent accidents and injuries.
- Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
- Maintain a professional appearance in line with company guidelines.
- Take on additional responsibilities as assigned by management.
Job Requirement
- 2-3 years of experience in retail or membership sales.
- High school diploma, equivalent certificate, or current enrollment.
- Strong customer service skills and de-escalation tactics.
- Proven ability to handle stressful situations professionally, multitask efficiently, and maintain a focus on guest satisfaction.
- Effective verbal communication skills.
- Availability to work flexible hours, including weekends.
Work Environment and Physical Demands
- Ability to stand and move throughout the site for the entire shift.
- Capability to work outdoors in all weather conditions.
- Consistently able to lift 25 lbs., with the ability to lift up to 50 lbs. occasionally.
- Must wear safety equipment when required.
Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
