Hydraquip - Customer Service Representative
2 weeks ago
Hydraquip is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join our 100% employee-owned company. Hydraquip has offices in TX, LA, OK, CO and TN - providing motion control solutions for hydraulic, pneumatic, and electrically powered applications.
The Customer Service Representative is an important role for managing some of Hydraquip’s largest accounts in cooperation with outside sales representatives, purchasing and warehouse personnel. This position has responsibilities for order entry, communications with purchasing/engineering/management at assigned customers, general customer service via phone & email and general support for order and delivery management.
RESPONSIBILITIES:
- Manage communication with customers via phone & email.
- Learn about products and vendors to develop proficiency Hydraquip’s products and manufacturer partners.
- Manage quotes, order entry, order updates, expediting, product issues/returns for assigned customers.
- Communicate with internal and vendor contacts to understand and respond to delivery needs.
- Manage large customers’ questions, orders and deliveries in partnership with outside sales.
- Uncover opportunities for outside sales, from conversations with new and current customers.
- Support and participate in the organization’s continual improvement program to conform to ISO 9001:2015 requirements by complying with the Quality Policy and procedures and meeting QMS objectives.
- Other duties as assigned.
Requirements
EDUCATION AND TRAINING
- High school diploma, GED, or equivalent secondary education.
EXPERIENCE
- Experience with customer communication via phone & email.
- Proficient with Microsoft Outlook, familiar with basic Microsoft Excel function, experience with order entry/ERP systems a plus.
- Experience working with technical products a plus.
- Experience working in an ISO 9001 environment a plus.
KNOWLEDGE AND SKILLS
- Sound problem solving skills. Ability to make decisions demonstrating initiative and assertiveness.
- Willingness to learn technical products and manufacturers.
- Strong interpersonal skills. Ability to work well with customers; team members; and individuals in other departments.
- Good communication skills. The ability to articulate technical and conceptual information in a clear, concise and effective way.
Benefits
We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.
What is an ESOP?
ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers.
- Studies also show that retirement account balances for ESOP companies are 2.5 times higher.
- ESOP companies grow 2.5 times faster than those companies without employee ownership.
- Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.
-
Hydraquip - Customer Service Representative
3 days ago
Grand Prairie, United States Employee Owned Holdings Full timeHydraquip is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join our 100% employee-owned company. Hydraquip has offices in TX, LA, OK, CO and TN - providing motion control solutions for hydraulic, pneumatic, and electrically powered applications. The Customer Service Representative is an...
-
Hydraquip - Technical Inside Sales
2 weeks ago
Grand Prairie, United States Employee Owned Holdings, Inc. Full timeJob DescriptionJob DescriptionHydraquip is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join our 100% employee-owned company. Hydraquip has offices in TX, LA, OK, CO and TN - providing motion control solutions for hydraulic, pneumatic, and electrically powered applications. The Customer Service...
-
Hydraquip - Technical Inside Sales
2 weeks ago
Grand Prairie, United States Employee Owned Holdings, Inc. Full timeHydraquip is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join our 100% employee-owned company. Hydraquip has offices in TX, LA, OK, CO and TN - providing motion control solutions for hydraulic, pneumatic, and electrically powered applications.The Customer Service Representative is an important...
-
Hydraquip - Technical Inside Sales
2 weeks ago
Grand Prairie, United States Employee Owned Holdings, Inc. Full timeHydraquip is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join our 100% employee-owned company. Hydraquip has offices in TX, LA, OK, CO and TN - providing motion control solutions for hydraulic, pneumatic, and electrically powered applications.The Customer Service Representative is an important...
-
Hydraquip Summer Rotational Internship
4 weeks ago
Grand Prairie, United States Employee Owned Holdings, Inc. Full timeHydraquip is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value-added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair,...
-
Hydraquip Summer Rotational Internship
2 weeks ago
Grand Prairie, United States Employee Owned Holdings, Inc. Full timeHydraquip is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value-added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair,...
-
Hydraquip Summer Rotational Internship
4 weeks ago
Grand Prairie, United States Employee Owned Holdings, Inc. Full timeJob DescriptionJob DescriptionHydraquip is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value-added solutions to customers including pump/motor assemblies, mobile valve...
-
Customer Service Representative
2 weeks ago
Grand Prairie, United States PPG Industries Full time** Customer Service Representative** **** New PPG has a **Customer Service Representative** opportunity available in our Grand Prairie, TX facility. As a Customer Service Representative, you will be responsible for entry of orders from customers for products and services. You will interface with sales and marketing in developing plans for customer service...
-
Customer Service Representative
7 days ago
Grand Prairie, Texas, United States Circle K Full timeStore : 726 E Pioneer Pkwy, Grand Prairie, Texas 75050Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...
-
Customer Service Representative
7 days ago
Grand Prairie, Texas, United States Circle K Full timeStore : 2475 W Tarrant Rd, Grand Prairie, Texas 75050Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...
-
Customer Service Representative
5 days ago
Grand Prairie, United States U-Haul Full timeLocation: 3020 I-20 W, Grand Prairie, Texas 75052 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
2 weeks ago
Grand Prairie, United States HomeServe USA Full time** Customer Service Representative (Weekends)** **Job Category****:** Crawford **Requisition Number****:** CUSTO04033 Showing 1 location **Job Details** **Description** Crawford Services, Inc. is a leading Plumbing and HVAC company in North Texas, and home of the 5-Star Technician. We value honesty, respect, knowledgeability, client-focus, efficiency and are...
-
Customer Success Representative
3 weeks ago
Grand Prairie, United States Zion Capital Full timeThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...
-
Customer Relations Representative
2 weeks ago
Grand Prairie, United States Crown Connect, Inc. Full timeJob DescriptionJob DescriptionCrown Connect, Inc. is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Relations Representative, you will play a crucial role in building...
-
Customer Service Representative
2 weeks ago
Grand Prairie, United States TimeLine Staffing, LLC Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Admin (Bilingual) to join our team! You will be responsible for helping customers by providing product and service information and resolving issues.Qualifications:Must be bilingual (English and Spanish) and previous experience into customer service or related fields.Must be good at MS Office,...
-
Customer Account Representative
7 days ago
Grand Prairie, United States Alphalete Marketing Full timeCompany Description Alphalete Marketing is a leading marketing and sales with headquarters based in Irving, Texas. Our team prides itself on managing each of our client's accounts as successfully as possible. Therefore, we provide our clientele with the very best personnel. Each of our team members is highly motivated to deliver a personal representation...
-
Customer Account Representative
6 days ago
Grand Prairie, United States Alphalete Marketing Full timeCompany Description Alphalete Marketing is a leading marketing and sales with headquarters based in Irving, Texas. Our team prides itself on managing each of our client's accounts as successfully as possible. Therefore, we provide our clientele with the very best personnel. Each of our team members is highly motivated to deliver a personal representation...
-
MRO Customer Experience Representative
2 weeks ago
Grand Prairie, United States Airbus Group Inc. Full timeProvide internal and external customer support to streamline MRO business processes. Interface with internal and external customers to provide WIP status, delivery dates, quotes/estimates, invoices/credits technical inquiries and logistical details. Customer Experience, Representative, Technical Support, Accounting, Experience, Equipment, Manufacturing,...
-
Customer Service Representative
4 days ago
Pleasant Prairie, United States Uline Full time**Customer Service Representative** **Pay from $22 to $27 per hour - That's up to $56,000 - $68,000 per year with bonuses!** **Kenosha Branch** **12355 Uline Way, Kenosha, WI 53144** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love....
-
Customer Service Rep>
5 days ago
Grand Prairie, United States Americold Full timeAmericold - 1131 Ave. T [Customer Service Representative] As a Customer Service Rep at Americold, you'll: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and report customer feedback to management; Provide clerical support including overseeing all paperwork associated with orders, maintaining...