Service Clerk
2 weeks ago
FLSA Status: Non-Exempt
Summary Recruitment of new contractors, gather information, and records information into computer by performing the following duties:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Recruitment & vetting of new contractors
Maintenance of contractor insurance, billing rates, contract agreements
Assign service work orders to field technicians
Review and process of contractor invoices
Answer incoming phone calls and e-mail inquiries promptly, thoroughly, courteously and accurately
Interface between homeowners, retailers, contractors and Champion Home Builders to resolve any business or warranty related issues
Interpret and explain scope of coverage to retailers, homeowners, or contractors
Write accurate service orders for contractors and technicians to complete field service work
Take ownership of specific individual duties as assigned by supervisors
Able to work without close supervision
Manages duties using proprietary software
Create & maintain weekly reports
Revise and maintain spreadsheets and reports of great importance
Competencies
Ability to work in a team environment
Must have strong attention to detail
Ability to multitask
Must provide a high level of customer service
Must have strong communication skills both internal (Champion) and external (Customers)
Must have a great work ethic
Must live the Champion Operating Principles
Qualifications
- Must have working knowledge of Microsoft Office
- Previous experience in manufactured/modular housing desired
- Valid Driver's License
Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to race, color, religion, gender, gender
identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age,
veteran status, or other legally protected characteristics. Champion Home Builders participates
in the E-Verify Program.
Job Posted by ApplicantPro
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