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Drop Technician

3 months ago

North Branch, United States Mercury Broadband Full time
Job DescriptionJob Description


Organization: Mercury Wireless is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. The Company connected its first subscriber in December of 2007. Today Mercury Wireless' rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.


Position Summary: The Fiber Services Drop Team of Mercury Wireless builds and services all of Mercury’s fiber to the home customers. The technician should be professional in attitude and appearance and engaged with other team members and construction manager’s needs. Field Services should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Field Team Leader.

Location: Lapeer County, MI : North Branch Facility
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training


Key responsibilities and accountabilities:

  • Installation of fiber to the home equipment at Mercury customer premises
  • Assist with fiber drop construction, vaults, pedestals and conduit
  • Interact with customers, land owners and inspectors and represent the company in a professional manner

Skills & Requirements:

  • Follow directions from Field Team Lead and work together with Fiber Foreman and Fiber Team Lead
  • Comfortable working in the Right of Way, working with shovels
  • Potholing utilities
  • Learning how to mark for utilities
  • Follow safety guidelines and safe working practices
  • Basic mechanical skills
  • Knowledge of and ability to operate basic hand and power tools
  • Basic computer skills and proficiency with computers
  • Basic computer networking skills and knowledge
  • Clean driving record and valid driver’s license
  • Self-Motivated
  • Customer service oriented and professional in appearance
  • Ability to communicate effectively, both orally and in writing

Company Provided Training:

  • First Aid/CPR certified
  • Safety training
  • OSHA Certifications
  • Installation and equipment training
  • Ethernet wiring
  • Networking Training and Concepts

Capable of:

  • Lifting 50 lbs
  • Bending at the knees
  • Digging with hand tools