Moving Crew Field Manager
2 months ago
Are you a hands-on leader with a passion for physical work? As a Crew Manager at 2 Brothers Moving, you will play a pivotal role in ensuring the smooth execution of moving services. This role is 85% on the field, physical labor and 15% administrative responsibilities, making it ideal for those who enjoy staying active and organized. The Crew Manager will be responsible for overseeing moving crews, coordinating logistics, and maintaining a high level of customer satisfaction.
Responsibilities:
- Lead Moving Operations
- Supervise moving crews and ensure efficient and safe operations.
- Provide guidance and support to optimize crew performance and resolve on-site challenges.
- Resolve any on-site challenges or issues promptly and effectively.
- Conduct regular quality checks to ensure service excellence.
- Administrative Tasks
- Maintain accurate records and communicate effectively with customers to confirm details.
- Coordinate with the scheduling team to plan and organize moving assignments.
- Communicate with customers to confirm moving details and address any concerns.
- Prepare necessary documentation, including invoices and report
- Training and Development:
- Provide ongoing coaching to enhance the skills and professionalism of the crew.
- Promote a positive and collaborative work environment within the team.
- Conduct on-the-job training for new crew members.
- Safety Compliance
- Enforce safety protocols and regulations to minimize accidents and injuries.
- Conduct safety briefings before each job and ensure that crew members adhere to safety guidelines.
- Investigate and report any accidents or incidents promptly.
Qualifications:
- At least two years proven experience in a supervisory role, preferably in the moving or logistics industry.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Ability to thrive in a fast-paced, physically demanding work environment.
- Familiarity with moving equipment and techniques.
- Problem-solving skills and the ability to make decisions under pressure.
Benefits of Career Opportunities at 2 Brothers:
- Salary starting at $24 per hour, after 90 day trial goes up to $27 per hour.
- A work environment that encourages collaborative approaches to diverse challenges across departments.
- Tuition reimbursement for approved courses and personal development workshops.
- Comprehensive Medical, Dental, Vision, Chiropractic & Massage health insurance for yourself and family.
- Support in time off with paid vacation, sick time, personal time and maternity/paternity.
- Focus on personal health & fitness with an on-site CrossFit gym, personal training & health supplements.
- Leadership retreats, personal development workshops, company events & gatherings.
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