Operations Manager

3 weeks ago

Greenfield, United States Allen Lund Company, LLC Full time
Job DescriptionJob Description

Our Story


With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow


We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years


Why we’re Awesome


  • Inclusive company culture

  • Training and Development

  • Competitive Compensation

  • Unparalleled Benefits & Wellness (we mean really good)

  • 401k with a generous match

  • Career Growth Opportunities

  • Transfer Opportunities

  • Share in Company ownership

  • Employee Recognition program


We are looking for an Operations Manager to join our team


You will

  • Set and track office budget

  • Set and track financial goals

  • Ensure timely and complete payment of all transactions

  • Participate in the quarterly bonus distribution process.

  • Support sales personnel in their efforts to contact new customers as appropriate

  • Provide input for systems/processes for effective prospect identification, qualification and management

  • Work with manager in development of strategic plan to acquire, track and communicate effectively with new customers

  • Assist in the bid process

  • Carry out strategies through prospect contact, proposal development and presentation, effective follow-up, and account management

  • Call on customers, as needed, to establish business relationships.

  • Assist manager to analyze current customer market share, trends, etc. and develop plans to address growth opportunities

  • In conjunction with manager, transportation brokers, and sales personnel, develop customer profiles and analysis of customer histories

  • Work with manager, transportation brokers and sales personnel, to maximize the capacity of the current base of customers through ongoing sales meetings and strategy sessions

  • Assist transportation brokers and sales personnel in maximizing customer’s capacity through customer meetings, proposals and presentations as needed

  • Support transportation brokers and sales staff in their efforts to call on customers as needed.

  • Assist manager in development of business plans (individual and global)

  • Participate in activities such as monthly/quarterly/annual meetings with customers; social/relationship building activities (i.e. lunches, events, communication through emails, cards, calls) as appropriate

  • Assist manager in development of ongoing marketing efforts, coordinated with Corporate Marketing personnel.

  • Assist in negotiations with carriers and shippers/receivers to arrive at an amicable solution for all.

  • Assist manager with the overall efficiency, maintenance, and appearance of the office

  • Suggest types of merchandise, materials, supplies and equipment for office

  • Assist manager in ensuring office equipment is in good working order and employees have necessary supplies and business tools

  • Assist manager to ensure the office meets all safety requirements as well as compliance to all state and federal laws.


Join us in making a difference Allen Lund Company is an equal opportunity employer, dedicated to diversity.


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