Customer Service Center Rep.
1 month ago
Provide quality service by telephone and chat service to bank customers in an efficient and professional manner. Offer appropriate products via telephone. Research and resolve customer requests, and answer customer inquiries concerning account information. Execute a variety of account maintenance features such as transfers, updates, card reorders, and electronic/online banking functions. Exercise quality control in online banking functions.
This position's schedule is a blended schedule that will accommodate increased support to retail branches during extended hours and on Saturdays. This work schedule includes working weeks of four 10-hour shifts (with 3 days off) and five 8-hour shifts (with two days off).
Bi-lingual experience a plus. Competitive salary and benefits package available. EEO.
Requirements:-
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