Lead Server-AM

Unicoi State Park & Lodge is one of Georgia's premier state parks located within the north Georgia mountains in the quaint town of Helen.

Unicoi is a beautiful park and perfect for nature lovers With wonderful and great accommodations surrounded by nature's playground, we couldn't help but create great experiences that only enhance our guests' getaway. From paddleboard courses and s'mores with stories around the campfire to fly fishing classes and guided hikes, we have something that all of our guests will enjoy. Our newest attraction is the Adventure Lodge, which hosts a variety of activities to include zip lines, archery ranges, and a shooting range.

At Unicoi, we take pride in delivering the absolute finest in Lodging and Park experiences for our guests.

Our core values are:

• Do the Right Thing

• Decide to be Great

• Take Pride

• Memories Matter

• We begins with Me

• CoralCares (philanthropic program)

COME AND JOIN OUR AMAZING TEAM Please visit our website at www.unicoilodge.com.

We are managed by the Southeast's premiere hospitality management company, Coral Hospitality.

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We currently have a need for Lead F&B Server-AM

Summary: Under the direct supervision of the F&B Manager/Supervisor this position greets and serves the guest in accordance with standards of F&B quality, presentation and sanitation, in a gracious and professional manner.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

• Checks assigned stations prior to opening for cleanliness of tables, chairs, floor, proper table set-up.
• Performs all necessary opening and closing side-work as per side-work schedule/assignments.
• Maintains awareness of daily specials, soups, drinks and 86’d items.
• Knowledgeable of all menu items, their garnish, contents and preparation methods.
• Knowledgeable to answer questions about the menu in a direct, concise way.
• Operates the point of sale (POS) equipment.
• Knowledgeable of proper beverage, liquor and wine menus and service.
• Follow all accounting procedures in the handling of all transactions.
• Follow the standards for proper service, bussing and re-setting of tables.
• Maintains their assigned areas in a clean, organized manner.
• Works closely with the kitchen to ensure guest satisfaction in presentation and quality of food.
• Works closely with bartender to ensure guest satisfaction in presentation and beverage quality.
• Follows proper service (water glasses filled, checking back with guest after serving entrée, pre-bussing, etc.).
• Assist F&B Director on any additional items including but not limited to supervising both front and back of house operations, ensuring exceptional guest service and possessing extensive menu knowledge.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service –Adheres to the Coral Hospitality Basics of Service standards.
• Interpersonal Skills – Listens to others without interrupting.
• Teamwork – Contributes to building a positive team spirit.
• Ethics – Treats people with respect.
• Professionalism – Follows through on commitments.
• Quality – Monitors own work to ensure quality.
• Quantity - Works quickly.
• Safety – Observes safety procedures.
• Adaptability – Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction.
• Initiative – Volunteers readily; asks for and offers help when needed.

Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Work Environment: The noise level in the work environment is usually moderate.

Pay Rate: $12.50/hr + gratuities