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What You’ll Do
- Assists customers in choosing the most appropriate eyeglass frame, type of lenses, and lens features.
- Measures customers accurately to make sure the glasses will fit properly.
- Prepares orders for the ordering and fabrication of eyewear so the lab can prepare, grind, edge, and insert lenses into the frames.
- Processes and submits eyewear orders accurately to the wholesale labs.
- Inspects all finished eyewear to make sure the prescription has been filled correctly and there are no defects present, follows up with lab if necessary.
- Dispenses finished glasses to the patient / customer, making sure that they fit, are comfortable, and that patient satisfaction has been achieved.
- Repairs patient’s broken frames, or assist them with the selection of a new pair of glasses.
- Adjusts frames for the patient / customer who has come in for realignment.
- Inspects, cleans, and maintains the frame inventory on display in the optical department.
- Transmits information on the computer/internet to obtain insurance company approval for billing and processing.
- Applies press-on prisms; both standard and compound.
- Hand edges glass, plastic and polycarbonate lenses when necessary.
- Tints plastic lenses when necessary.
- Mounts and re-mounts drilled rimless eyewear.
- Performs daily receiving of optical goods from various vendors.
- Prepares orders daily for dispensing opticians.
- Consistently conducts WIP (work in progress) procedures to follow up with vendors/lab regarding late orders and back orders and keeps patient apprised of order status.
- Coordinates shipment of frames to labs for assembly by labs.
- Prepares returnable goods for shipment and tracks credits due from each vendor.
- Performs daily balancing of patient payments to receipts.
- Following all standard operating procedures.
What You Bring
- Demonstrated prior sales ability.
- Ability to multitask in a fast-paced environment.
- Ability to prioritize work.
- Superior attention to detail.
- Superior ability to follow through.
- Basic Computer / Internet skills.
- Ability to remain calm in stressful situations and/or when working with a difficult patient.
- Strong interpersonal skills to communicate effectively with patients, families, doctors, and staff to achieve high levels of customer service.
- Demonstrated knowledge in the optical field and leadership experience.
- Minimum of High School Diploma or equivalent.
- Previous optical experience.
- VA Licensed Dispensing Optician
- Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)
Benefits & Perks
We’ve got you covered in more ways than one As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get:
- No nights or weekends = work/life balance
- Paid uniforms
- Paid vacation and holidays (+ two floating holidays)
- Tuition reimbursement opportunities
- Referral bonus opportunities
- Discount on designer eyewear
- Paid certified accreditation program
Physical Requirements:
- Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
- Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
- Must be able to be stationary for prolonged periods of time.
Cognitive Requirements:
- Executes tasks independently.
- Learns and memorizes tasks.
- Maintains concentration/focus on tasks.
- Performs task in a demanding environment requiring multi-task and prioritize work.
- Must be comfortable working and interacting with large groups of people daily.
Compliance training and testing is required annually and as needed.
Ready to Join Our Team?
Apply Now
Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
