Service Advisor

7 days ago


North Haven, United States Mercedes Benz of North Haven Full time
Job DescriptionJob Description

Job Summary:
Mercedes Benz of North Haven is seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. This is a full-time position in the auto industry located in North Haven, Connecticut. As a Service Advisor, you will have the opportunity to interact with customers on a daily basis, provide excellent customer service, and help ensure that their Mercedes Benz vehicles are well-maintained and operating at their best. This is an individual contributor role with a competitive salary ranging from $65000 to $100000 per year.

Compensation & Benefits:
Salary: $65000 to $100000 per year
Benefits:
- Health, Dental, and Vision Insurance
- Retirement Savings Plan
- Paid Time Off
- Employee Discounts
- Training and Development Opportunities

Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Schedule service appointments and communicate with customers regarding their vehicle's service needs
- Review and explain service recommendations to customers, including cost estimates and timelines
- Coordinate with the service technicians to ensure timely completion of service and repairs
- Communicate any updates or delays to customers in a timely manner
- Maintain accurate and detailed records of customer interactions and service transactions
- Provide excellent customer service and address any concerns or complaints in a professional manner
- Consistently meet and exceed service goals and customer satisfaction metrics
- Stay informed about Mercedes Benz products, services, and promotions
- Adhere to all dealership policies and procedures, including safety and compliance standards

Requirements:
- High School Diploma or equivalent, some college or automotive training preferred
- Previous customer service experience, preferably in the auto industry
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficiency in computer and software applications
- Ability to work in a fast-paced and ever-changing environment
- Knowledge of Mercedes Benz vehicles and products is a plus
- Valid driver's license and a clean driving record

EEOC Statement:
Mercedes Benz of North Haven is an equal opportunity employer and values diversity at all levels of the organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing an inclusive and welcoming environment for all employees.


  • Service Writer

    1 week ago


    North Haven, United States Sonsray, Inc. Full time

    What do we do? At Sonsray, we're in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest Thermo King transport refrigeration & temperature control equipment dealership on Service Advisor, Writer, Service, Advisor, Transportation, Manufacturing, Retail


  • North Las Vegas, United States Big Brand Tire & Service Full time

    Job DescriptionJob DescriptionSales and Service Advisor: $20-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Sales and Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles needWe will train you to become product experts and be able to sell...


  • North Las Vegas, United States Big Brand Tire & Service Full time

    Job DescriptionJob DescriptionSales and Service Advisor: $20-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Sales and Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles needWe will train you to become product experts and be able to sell...

  • Client Advisor

    7 days ago


    North Haven, United States Mercedes-Benz Full time

    Job Description Job Description Job Summary: Mercedes Benz of North Haven is seeking a highly motivated and driven individual to join our team as a Client Advisor. This individual will play a crucial role in driving sales and providing exceptional customer service to our clients. As a commission only role, this position offers a great opportunity for...

  • Service Advisor

    2 weeks ago


    North Aurora, United States Gerald Auto Group Full time

    Job DescriptionJob DescriptionWe are a family-owned auto dealer group looking for an experienced Automotive Service Advisor to join our team! The ideal candidate will have a passion for customer service, and a proven track record of delivering exceptional experiences to clients. As an Automotive Service Advisor, you will be responsible for providing...

  • Client Advisor

    2 weeks ago


    North Haven, United States Mercedes Benz of North Haven Full time

    Job DescriptionJob DescriptionJob Summary:Mercedes Benz of North Haven is seeking a highly motivated and driven individual to join our team as a Client Advisor. This individual will play a crucial role in driving sales and providing exceptional customer service to our clients. As a commission only role, this position offers a great opportunity for unlimited...

  • Automotive Service Advisor

    Found in: Talent US C2 - 2 weeks ago


    North Wilkesboro, United States Classic Hyundai - Wilkesboro Full time

    We are looking for an experienced service advisor to join our team at the Classic Hyundai Wilkesboro.Please have experience as an automotive dealership service advisor.  


  • North Wilkesboro, United States Classic Hyundai - Wilkesboro Full time

    Job DescriptionJob DescriptionWe are looking for an experienced service advisor to join our team at the Classic Hyundai Wilkesboro.Please have experience as an automotive dealership service advisor.  

  • Client Service Coordinator

    Found in: Resume Library US A2 - 2 weeks ago


    Raleigh, North Carolina, United States Kestra Financial Independent Advisor Full time

    The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills • Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for Financial Advisors and the...


  • North Bethesda, United States OM Automotive LLC Full time

    Job DescriptionJob DescriptionResponsibilities· Provide timely updates· Assist customer with needs/requests· Greeting customers at the service desk· Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs.· Using your knowledge of our products and services to sell or provide in-depth information about...

  • Service Advisor

    Found in: Talent US C2 - 2 weeks ago


    North Versailles, United States Mosites Motorsports Full time

    We are looking to hire another Service Advisor to assist customers with their service needs.If you enjoy a fast-paced work environment, providing great customer service and possess strong multi-tasking skills then this is the perfect opportunity for you.The service writer facilitates service transactions between the customer and the service department.An...


  • West Haven, United States H&R Block Full time

    **498850BR** **Title:** Block Advisors Tax Advisor **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like...


  • West Haven, United States CareerBuilder Full time

    **498850BR** **Title:** Block Advisors Tax Advisor **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like...

  • Customer Service Advisor

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    North Wales, PA 19454, United States Pep Boys Full time

    Pep Boys - 901 N Wales Rd [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order and register...

  • Customer Service Advisor

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    North Huntingdon, PA 15642, United States Pep Boys Full time

    Pep Boys - 12043 Lincoln Way [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order and...


  • North Wilkesboro, United States Classic Toyota - Wilkesboro Full time

    Job DescriptionJob DescriptionHERE WE GROW AGAIN!OUR Toyota / Hyundai of N Wilkesboro location needs EXPERIENCED TOYOTA customer friendly service advisors to help with our growing service department. Our service advisors assist customers in caring for their cars by conveying the value of maintaining their vehicles in accordance with the manufacturer’s...

  • CUSTOMER SERVICE ADVISOR

    Found in: Careerbuilder One Red US C2 - 1 week ago


    North Miami Beach, FL 33162, USA, United States Pep Boys Full time

    Pep Boys - 295 N.e. 167th Street [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order and...

  • AUTOMOTIVE TIRE AND SERVICE ADVISOR

    Found in: Careerbuilder One Red US C2 - 1 week ago


    US-30, New Haven, IN, USA Goodyear Full time

    Goodyear - New Haven, IN [Auto Service Technician] As an Automotive Tire and Service Advisor at Goodyear, you'll: Drive sales and profitability for the store location by selling tires and recommended automotive services; Communicate benefits and product features; Build guest relationships and ensure guest satisfaction; Effectively communicate all warranties,...

  • Automotive Customer Service Advisor

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    North Brunswick, NJ 08902, United States Pep Boys Full time

    Pep Boys - 1335 Rte-1 South [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order and...

  • Career Services Advisor

    Found in: Talent US C2 - 7 days ago


    North Charleston, United States ECPI University Full time

    Overview This position will work at ECPI University’s North Charleston, SC campus located at 3800 Paramount Drive. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and...