Current jobs related to Senior Customer Consultant - Santa Barbara - Jushi

  • Customer Care Consultant

    2 months ago

    Santa Barbara, United States Jushi USA Full time

    CUSTOMER CARE CONSULTANT The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patrons through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within...

  • Customer Care Consultant

    2 months ago

    Santa Barbara, United States Jushi USA Full time

    CUSTOMER CARE CONSULTANT The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patrons through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within...

  • Customer Care Consultant

    2 weeks ago

    Santa Barbara, United States Jushi USA Full time

    CUSTOMER CARE CONSULTANT The Dispensary CustomerConsultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patronsthrough concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the...

  • Customer Care Consultant WITH TIPS

    1 month ago

    Santa Barbara, United States Jushi USA Full time

    CUSTOMER CARE CONSULTANT The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patrons through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within...

  • Customer Care Consultant WITH TIPS

    1 month ago

    Santa Barbara, United States Jushi USA Full time

    CUSTOMER CARE CONSULTANT The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patrons through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within...

  • Senior Solutions Consultant

    2 weeks ago

    Santa Clara, California, United States Ushur Full time

    About UshurUshur is a leading provider of Customer Experience Automation solutions, empowering enterprises to deliver delightful customer and employee experiences. Our cutting-edge technologies, including Conversational AI, Machine Learning, and Intelligent Process Automation, enable businesses to automate customer engagement and transform their digital...

  • Customer Experience Lead

    3 weeks ago

    Santa Barbara, California, United States Jushi Full time

    Job SummaryWe are seeking a highly motivated and experienced Senior Customer Consultant to join our team at Jushi. As a Senior Customer Consultant, you will play a key role in leading our dispensary team and providing exceptional customer service to our clients.Key ResponsibilitiesCustomer Service: Provide top-notch customer service to our clients, ensuring...

  • Environmental Consultant

    3 weeks ago

    Santa Barbara, California, United States Tetra Tech Full time

    About the RoleTetra Tech is seeking a highly skilled Project Manager/Scientist to join our team. As a key member of our environmental consulting services, you will be responsible for managing and supporting environmental investigation and remediation projects, as well as proposals.Key ResponsibilitiesManage and support environmental investigation and...

  • Senior Relationship Manager

    1 month ago

    Santa Barbara, California, United States Pacific Premier Bank Full time

    Job Title: Senior Relationship ManagerPacific Premier Bank is seeking a highly skilled Senior Relationship Manager to join our team in the Santa Barbara and Ventura, CA market. As a key member of our commercial banking team, you will be responsible for developing and maintaining strong relationships with small business and middle market clients, providing...

  • Bilingual Spanish Retail Sales Consultant

    4 weeks ago

    Santa Barbara, United States AT&T Full time

    Job Description:Do you speak Spanish and English? If you do, we’re looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual.It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with...

  • Senior Business Analyst

    1 month ago

    Santa Barbara, California, United States Partner's Consulting Inc Full time

    Job Title: Senior Business AnalystWe are seeking a highly skilled Senior Business Analyst to join our team at Partner's Consulting Inc. as the Lead BA within the Enterprise Project Management Office (EPMO).About the Role:The Senior Business Analyst will be responsible for providing guidance and support to other BAs as well as the Project Managers within the...

  • Bilingual Spanish Retail Sales Consultant

    4 weeks ago

    Santa Barbara, United States AT&T Full time

    Job Description: Do you speak Spanish and English? If you do, we’re looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer,...

  • Bilingual Spanish Retail Sales Consultant

    2 weeks ago

    Santa Barbara, United States AlienVault Full time

    Job Overview Job Description:Do you speak Spanish and English? If you do, we're looking for you Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual.It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every...

  • Bilingual Spanish Retail Sales Consultant

    1 week ago

    Santa Barbara, United States AlienVault Full time

    Job Overview Job Description:Do you speak Spanish and English? If you do, we're looking for you Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual.It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every...

  • Bilingual Spanish Retail Sales Consultant

    4 weeks ago

    Santa Barbara, United States AT&T Full time

    Job Description: Do you speak Spanish and English? If you do, were looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. Are you the right candidate for this opportunity Make sure to read the full description below. Its time to take your sales career to the next level. Every day youll be at...

  • Bilingual Spanish Retail Sales Consultant

    1 month ago

    Santa Barbara, United States AlienVault Full time

    Job Overview Job Description:Do you speak Spanish and English? If you do, we're looking for you Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual.It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every...

  • Senior SharePoint Consultant

    4 days ago

    Santa Clara, California, United States Omega Solutions Full time

    Job Title: Senior SharePoint ConsultantJob Summary: Omega Solutions is seeking a highly skilled Senior SharePoint Consultant to join our team. As a Senior SharePoint Consultant, you will be responsible for designing, developing, implementing, and maintaining SharePoint solutions for large-scale, complex enterprises.Key Responsibilities: Participate in the...

  • Sales Consultant

    3 days ago

    Santa Barbara, California, United States Sysco Full time

    About the RoleSysco is seeking a highly motivated and experienced Sales Consultant to join our World Class Sales Team. As a Sales Consultant, you will be responsible for promoting our products and services, building relationships with new and existing accounts, and helping our customers succeed while achieving sales and profit goals.Key...

  • Senior Construction Estimator

    4 days ago

    Santa Barbara, California, United States CyberCoders Full time

    Job SummaryAs a Senior Construction Estimator at CyberCoders, you will play a crucial role in the financial foundation of our custom home projects. You will be responsible for accurately assessing project costs, collaborating effectively with our team and clients, and ensuring projects are delivered on budget. This role requires an excellent understanding of...

  • Senior Business Analyst

    4 weeks ago

    Santa Barbara, California, United States Partner's Consulting Inc Full time

    Job Title: Senior Business AnalystWe are seeking a highly skilled Senior Business Analyst to join our team at Partner's Consulting Inc. The ideal candidate will have a strong background in business analysis, project management, and communication skills.Key Responsibilities:Consult with stakeholders to identify business needs and develop solutionsAnalyze...

Senior Customer Consultant

2 months ago

Santa Barbara, United States Jushi Full time
Job DescriptionJob Description

SENIOR CUSTOMER CONSULTANT 

The Senior Customer Consultant will partner with the Dispensary Manager, Assistant Manager and Shift Supervisors to lead the team. This is a developmental role to help understand and learn different aspects of the business. The incumbent is responsible for leading by example; by being the ultimate illustration of service, dedication, pace, and energy. The Senior Customer Consultant will be primarily responsible for learning how to open, close the dispensary.  The secondary part of the role is learning how to run the sales floor, problem solve customer issues and elevate the customer dispensary experience.  The Senior Customer Consultant will train, mentor, motivate, elevate, and inspire the team by always maintaining a positive and winning attitude.  

THE TEAM

Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.

Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 900 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by Cannabis Business Times.
 
The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brand, Nature’s Remedy and NuLeaf. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.
Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states.

WHAT YOU WILL DO 

  • Follow and uphold established protocols for sales and customer service to ensure customer satisfaction 
  • Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team 
  • May be responsible for monitoring and maintaining inventory levels; creating inventory list for restock (fulfillment store only), receiving deliveries, inputting inventory data into the system.
  • Assist Customer Consultants in the consultation of customers to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our customers differently 
  • Audit online menus for accuracy 
  • Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift: 
  • Correct cash handling and discount application 
  • Verification of proper paperwork, documentation, and ID for customers, medical paperwork in Dutchie or MJ (POS systems) 
  • Maintain an organized, clean store and merchandise standards  
  • Support of open communication with the management team and other coworkers 
  • Reporting of team member issues or customer situations to Manager on Duty 
  • Execute store operations during scheduled shifts 
  • Organize opening and closing duties as assigned. 
  • Assist with training of new SOPs within the store 
  • Floor supervisor – run the sales floor to coach and train on Unit Per Transaction and Average Dollar Sale  
  • Maintain store cleanliness, adherence to compliance and state regulations 
  • Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations (certain states labeled as an Agent in Charge or hold a Key holder badge, may require additional compliance duties by state regulations).
  • Lead in the onboarding, training and development of new Customer Consultants in partnership with the Dispensary Manager 

EDUCATION, KNOWLEDGE, & EXPERIENCE 

  • High School diploma or General Education Development (GED) required 
  • Associate or Bachelor Degree in any field preferred 
  • Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality 
  • Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience (knowledge of retail environment)  
  • Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals. 
  • High-level critical thinking, attention to detail, mathematical, language, and reasoning skills 
  • Must be comfortable in high-volume cash handling, Excel, and Microsoft Office 
  • Ability to learn quickly 
  • Effective oral communication skills 
  • Strong interpersonal skill 
  • Ability to work as part of a team 
  • Ability to build relationships 

PHYSICAL REQUIREMENTS 

  • Constantly perform desk-based computer tasks 
  • Frequently sitting and standing 
  • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds 
  • Occasionally Twist/bend/stoop/squat, kneel/crawl 
  • Must be able to work a flexible schedule to include weekends and holidays 
  • Complete any needed assistance including oversight and coverage outside of the assigned region as required 
  • An environment with moderate to loud noise level 

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:  

We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k). 

BONUS DUTIES YOU SHOULD UNDERSTAND:   

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice .
 

Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. 

Powered by JazzHR

7Hgd2ckFj7