Account Representative

4 weeks ago

Lihue, United States Eric Kaneda - State Farm Agency Full time
Job DescriptionJob Description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative / Office Manager - State Farm Agent Team Member. Insurance experience is preferred but not required as we will train the right person with the right skill set.


We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


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As an Office Manager with State Farm, you will receive...

  • $18 - $23/ hour base pay to start (based on experience) plus bonus/commissions
  • Eligible for raises based on experience, licensing, and production.
  • Average team member bonus/commissions ranges from $250 to $1,000
  • PTO
  • Medical available if needed.
  • Bonus and commission once fully licensed
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office



Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.


Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Property & Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education


If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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