Fraud Analyst

General Responsibilities / Job Summary:

Responsible for analyzing moderate to complex account activity utilizing various fraud tools to detect and prevent fraudulent activity. Identifies and escalates to the Security & Fraud Officer, any suspected, alleged or known internal and external fraud investigations against LINKBANK and its clients. In addition to investigations, will be responsible to research and identify all possible avenues to the recovery of funds and/or property obtained by such fraud, and coordinate with appropriate law enforcement agencies to help identify and facilitate the prosecution of the person(s) perpetrating such fraud. Assists the Security & Fraud Officer with physical security duties. Ensures compliance with established Bank policies and procedures, supporting the Fraud Risk- Management Integrated Framework. Performs all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

Essential Functions/Duties:

1. Embrace the LINK corporate values of LIVE, INTEGRITY, NURTURE, KNOWLEDGE and infuse those values throughout the company.
2. This position requires the employee to possess a positive attitude and willingness to learn, while providing superior client services to all members of LINKBANK.
3. Assists in the oversight of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting.
4. Contributes to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures.
5. Analyzes activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance.
6. Analyzes potential check and deposit fraud, debit card, and checking irregularities, including returned deposited items, wire and ACH activity, check kiting, new account fraud activity, commercial and consumer loan fraud, and any other suspicious activities.
7. Performs investigations regarding actual and suspected fraud activities, providing oversight and appropriate resolution to the business units.
8. Prepares in-depth fraud case investigation narratives, which support, Suspicious Incident Reporting, Elder Abuse Reporting, Subpoenas, Human Resource corrective action and police reports.
9. Prepares and analyzes internal and external fraud loss data reporting to monitor risk management activities associated with significant losses.
10. Risk assesses the effectiveness of antifraud programs and controls in place.
11. Effectively communicates emerging and/or changing risk and related control opportunities and enhancements to senior management.
12. Collaborates with Operational Risk Management team to comprehend, develop, and perform Key Risk Indicators reporting.
13. Maintains awareness of key process changes, system changes, organization or governance structure, and key outsourcing arrangements/vendor exposure and how they impact operational risk management.
14. Assists management in the development and implementation of the Antifraud control activities both preventive and detective controls.
15. Assists with the preparation of monthly/quarterly management reports of all activities, including averted and sustained losses, and recovered monies.
16. Adheres to all regulatory filing timelines.
17. Follow policies and procedures, complete tasks correctly and on time, and support the company’s goals and values.
18. Perform the position safely without endangering the health or safety to themselves or others and be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
19. Assists with the development and implementation of the bank’s physical security program.
20. 20. Other duties as assigned.

Education/Training:

Bachelor’s Degree from an accredited university, OR a minimum of 5 years related work experience with Fraud Investigations

Knowledge/Skills/Abilities:

• Ability to juggle multiple priorities with clear direction from supervisor.
• Attention to detail, problem solving and the ability to be proactive.
• Must partner with management team to ensure effective compliance to Bank’s policies and procedures.
• Skilled in engaging vendor relationships.
• Strong computer knowledge and Windows skills required.
• Strong interpersonal, communication, leadership and organizational skills.
• Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), FHA (Fair Housing Act), Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit Reporting Act, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act (CRA).
• Solid understanding of fraud risks, and risk management processes to identify and monitor fraud risks within the organization.
• Strong knowledge of Bank administration, lending and operations products and services; related state and federal laws and regulations, and other Banking operational policies and procedures.
• Excellent written and verbal communication with ability to create clear and concise summary documents of on-going investigations and provide detailed instructions to team members.
• Ability to analyze complex situations and provide guidance, makes recommendations, and/or escalates arising issues timely.
• Strong organization skills and ability to handle multiple projects efficiently to ensure projects are completed timely.
• Able to interact and communicate effectively with all management levels to assess business needs in a professional manner.
• Strong proficiency with MS Office Suite required (MS Word, MS Excel, and MS PowerPoint).
• SharePoint proficiency, including document maintenance and SharePoint updates.
• Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
• Ability to deal with complex difficult problems involving multiple facets and variables in non- standardized situations.
• Ability to work with little to no supervision while performing duties.

Experience:

Minimum 3-5 years in banking/finance industry experience. Minimum 3 years in experience of direct work experience in Fraud prevention or investigation in the Banking industry

Required Certification/Licenses:

CFE Credentials preferred.

Travel Requirements:

Ability to reach all locations within the LINKBANK footprint.

Physical and Mental Job Requirements:

• Must be able to verbally communicate instructions and information clearly, concisely, and accurately to our clients and other employees.
• Must be able to read and comprehend sometimes complex schedules, and details to process correspondence accurately, while providing exceptional client service.
• Manual dexterity for the functional operation of office equipment, computer terminal, and other office equipment.
• Must have visual acuity required to work at a computer terminal.
• Mobility enough to coordinate activities in department and lifting up to 50 pounds may be required.