Express Service Advisor

1 week ago

Gallatin, United States Newton Nissan of Gallatin Full time
Job DescriptionJob Description

Why Newton Motor Group?

Newton Nissan of Gallatin is a family-owned auto group that has been serving the fine people of Tennessee since 2008. We now have six dealerships comprised of five major auto manufacturers including Nissan, Ford, Chevy, Buick, and GMC. With our locations in Gallatin, Shelbyville, Russellville KY, and Guntersville Alabama, we can serve all of Central Tennessee including Nashville, Murfreesboro, Hendersonville, Lebanon, Lewisburg, Manchester, Tullahoma, Franklin, and all the surrounding areas. Right in the heart of amazing fishing, hiking, lakes, and very near Nashville. At Newton Motor Group, we are customer and employee oriented. We know that happy employees make for happy customers. Come to Newton Motor Group and let us put a smile on your face. In our time here, we have done a lot to support this community including giving away a car every year to a local high school student. Come to a Newton Motor Group dealership near you today

 

What We Offer:

  • Family-oriented and genuinely friendly work environment

  • Clear career progression with an opportunity to be promoted from within

  • Continuous training from the Service Management team with over 30 years of experience

  • Employee vehicle purchase and service discounts

  • Medical, Dental, Vision, Life and Disability

  • Large parts department and an employee locker room

  • programs to ensure your success.

  • Ongoing training at no cost through the manufacturer and an ASE Reimbursement program

Responsibilities

  • Greets customers promptly.

  • Obtains customer and vehicle information.

  • Clearly reports all vehicle symptoms as described by the customer.

  • Determines and recommends needed maintenance base on age, mileage, and vehicle history.

  • Prepares complete and accurate estimate of cost for labor and parts.

  • Establishes follow-up time.

  • Monitors the progress of each vehicle throughout the day, updating customers frequently.

  • Verifies that final invoice reconciles with work performed on the repair order.

  • Explains all completed work and charges to customers.

Qualifications

           Knowledge of automobiles

  • Positive attitude

  • High volume mentality

  • Customer Experience Focused

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