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Sample Coordinator

2 months ago

Acton, United States THE PAPER STORE Full time
Job DescriptionJob Description

The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.

The Sample Coordinator is responsible for coordinating and managing the receipt and sending out of samples from vendors, our in-house production and photography teams. Maintain an accurate logbook (with photos)/tracking chart of incoming and outgoing samples daily. Request ad samples from production as needed and manage end-to-end production of eCommerce product imagery. They will collaborate with buyers and the warehouse to ensure all merchandise is received for sell-in and sell-through and editorial shoots.

The Sample Coordinator reports directly to the Photo Producer.

COMPETENCIES:

  • Accountability: Demonstrates a sense of corporate responsibility. Takes personal ownership and responsibility for the quality and timeliness of work. Ensures that actions are consistent with words.
  • Communication: Communicates information with consistency and clarity; uses active listening to effectively understand and provide feedback. Adjusts communication style to suit the audience to promote engagement and increase understanding.
  • Creativity and Initiative: Forward-thinking, recognizes opportunities and finds new ways of doing things and implements improvements whenever possible. Encourages creativity and innovation.
  • Professionalism: Maintains a professional and positive manner even under changing or uncertain conditions. Works well with a wide range of individuals to provide support, encouragement and direction. Engages others to accomplish organizational and departmental goals. Is seen as a role model.
  • Personal Development: Displays self-awareness, a high level of energy, persistence and a positive outlook. Continuously seeks ways to improve and learns from mistakes and constructive feedback.

KEY RESPONSIBILITIES:

  • Be a TPS brand ambassador
  • Manage and own sample requests and tracking sheet for all samples related to eCommerce, Digital and Print Marketing
  • Ensure sample and stock requests are received as ordered and to liaise with teams in case of discrepancies
  • Receive and unpack daily deliveries from the Warehouse and Buyers and ensure the product is logged in, tagged, tracked and properly stored. Catalog each item and manage logs to track each unit
  • Update all current information on samples and photography status within the tracker
  • Ensure efficient and timely return of all temporary loaned stock to the warehouse or to buyers
  • Maintain library of collections and inventory through an organized system of checking in and checking out, with the goal of minimizing conflicting requests and maximizing sample usage
  • Manage the movement of product samples between business partners with meticulous attention to detail
  • Timely fulfilment of in-house requests for products. Manage and track incoming invoices for sample orders and communicate to buyers any issues related to the same
  • Monitor all deadlines for samples – sample due dates, photo shoots, launch dates, creative turn times
  • Apply all necessary steps to ensure the highest possible product care
  • Maintain good working relations with own team, and other departments by communicating effectively and assisting other departments with stock enquires
  • Upkeep of the sample room – keeping the area tidy and secure. Clean, reorganize and restore samples so it’s in ready condition at all times
  • Process weekly audits
  • Upload eComm images to DAM with appropriate style SKU labels
  • Request vendor art for eCommerce images
  • Liaison between digital creative team for resizing and retouching and then uploading onto DAM
  • Troubleshoot all changes regarding color, sizing, and any arising discrepancies from sample to production
  • Manage product development process of lighting, including scheduling and preparing for conference calls
  • Conduct initial assembly when applicable
  • Move and stage product for assortment reviews, catalog meetings, style-outs, and web studio photography

JOB REQUIREMENTS:

  • Proficiency in Microsoft Excel
  • Strong sense of urgency and a high level of attention to detail
  • Ability to think independently and objectively to develop well thought out strategies based on both quantitative and qualitative data
  • Strong written and verbal communication skills
  • Strong organizational and time management skills with the ability to work under pressure and adapt to changing priorities and directions.
  • Ability to work well in a team setting
  • Desire to contribute to a positive, solution-oriented and progressive work environment
  • Resourceful, efficient and a self-starter
  • Attention to detail and ability to multi-task
  • Able to lift up to 30 lbs.
  • Ability to work 3+ days/week at the Corporate Office in Acton, MA
  • Professional presentation in attire, demeanor, and appearance

The Paper Store is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.


Full time position available