Hotel Night Auditor

Job Summary: Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor works 11pm - 7am and attends to the hotel and guests’ needs, included, but not limited to registration, checkout, and cashiering.  Part time or Full time available

Benefits 

• Holiday Pay
• Vacation Pay
• Medical & Dental Insurance
• 401k Retirement Plan
• Employee Hotel Discounts
• Attendance Bonus

Responsibilities 

As a Hotel Night Auditor you have the responsiblity to give our guests the best hospitality experience they can have by:

• Assisting hotel guests efficiently, courteously and professionally at all times.
• Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner.
• Check hotel guests in and out, post hotel guest charges and collect payments.
• Close out the business day and compile data for end of day reports.
• Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
• Be a great communicator to management and other hotel departments on guest comments and concerns. Have full knowledge of hotel safety and emergency procedures.

• Cover other areas of hotel as needed.

• Document any hotel or guest issues by completing the required report forms. 

• Other duties as assigned 

Qualifications

• High School diploma/GED required 

• Previous experience in hospitality preferred 

• Customer service experience required 

• Experience handling cash, credit card procedures, and use math concepts 

• Attention to detail and organized