Collections Specialist

4 weeks ago

Langhorne, United States Greatwide Truckload Management Full time
Job DescriptionJob DescriptionDescription:


Are you passionate about customer service and thrive in a role where you can make a meaningful impact? We're looking for a dedicated Collections Specialist (known internally as Collector) to join our team in Langhorne, PA. The Collector is responsible for managing assigned accounts and proactively contacting customers to collect payments, ensuring positive relationships while settling accounts.


Essential Job Duties

  • Follow up with delinquent accounts, meticulously recording information in the recordkeeping system
  • Contact customers with past-due invoices via phone or email, maintaining positive relationships throughout the process
  • Respond promptly to incoming emails/calls regarding invoices/billing
  • Provide chargeback notices to agents listed on the account
  • Provide aging reports to customers or agents
  • Handle collection letters


Serve as a backup for Credit

  • Create account codes and retrieve credit reports for credit applications
  • Analyze the credit history of customers and review credit applications
  • Perform credit checks and modify accounts as needed
  • Update collector codes and emails in accounts
  • Determine the creditworthiness of applicants by determining the risk involved by providing a credit limit to move loads for the customer
  • Ensure that all approved applications comply with company criteria
  • Respond to credit increases, new accounts and general inquiries using the Salesforce queue
  • Mentor and train other department members
  • Review contract requests and send them to the contracts team for review
  • Process Certificate of Insurance requests and update the database
  • Provide ACH and Banking details to customers through DocuSign
  • Exercise discretion when communicating account information with individuals including agents, prospective customers, and potential new agents ensuring confidentiality
  • Provide carrier packets and other key documents necessary to set up accounts with companies
  • Complete customer forms for account set up and oversee the completion of Safety documents required by customers
Requirements:
  • High school diploma or equivalent
  • Some office experience
  • Strong typing skills
  • Effective negotiation skills
  • Ability to remain calm and composed in stressful situations
  • Analytical and detail-oriented, with top notch organization skills
  • Collaborative team player
  • Solid mathematical skills
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
  • Ability to read, speak, write, and understand English in a professional manner


Preferred Qualifications

  • Experience in a professional office environment
  • Trucking industry experience


What's in it for me?

  • Medical, Dental, and Vision Insurance
  • Company Paid Life Insurance
  • Company Paid Short Term Disability Insurance
  • Company Paid Long Term Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with employer contributions
  • 401K Employer Match
  • Paid Vacation
  • 8 Paid Holidays
  • Paid on a weekly basis
  • Employee referral bonus program ($500)
  • The opportunity to work with good humans


Schedule - In Person, On Site

Monday - Friday, 8:00am - 5:00pm


If you are ready to contribute your skills and passion to a dynamic team, apply now and embark on a rewarding career journey with us


Greatwide is a member of The Evans Network of Companies. With extensive capacity and a nationwide network of agents, we are ready to handle your transportation demands. We understand our business is about relationships. We work hard to establish new and nurture existing relationships with our Customers, Agents and Independent Contractors.

  • Collections Specialist

    2 months ago

    Langhorne, United States Evans Delivery Full time

    We are seeking customer-focused Collections Specialist to join the team in Langhorne, PA! The Collections Specialist is responsible for managing assigned accounts and contacting customers to collect payments and settle accounts. **Essential Job Duties** - Follow-up with delinquent accounts and record all information in the recordkeeping system - Provide...

  • Collections Specialist

    2 weeks ago

    Langhorne, United States Evans Delivery Full time

    We are seeking customer-focused Collections Specialist to join the team in Langhorne, PA! The Collections Specialist is responsible for managing assigned accounts and contacting customers to collect payments and settle accounts. **Essential Job Duties** - Follow-up with delinquent accounts and record all information in the recordkeeping system - Provide...

  • Collections Specialist

    4 weeks ago

    Langhorne, United States Greatwide Truckload Management LLC Full time

    Job Type Full-time Description Are you passionate about customer service and thrive in a role where you can make a meaningful impact? We're looking for a dedicated Collections Specialist (known internally as Collector) to join our team in Langhorne, PA. The Collector is responsible for managing assigned accounts and proactively contacting customers to...

  • Collections Specialist

    2 weeks ago

    Langhorne, United States Greatwide Truckload Management Full time

    Job DescriptionJob DescriptionDescription:Are you passionate about customer service and thrive in a role where you can make a meaningful impact? We're looking for a dedicated Collections Specialist (known internally as Collector) to join our team in Langhorne, PA. The Collector is responsible for managing assigned accounts and proactively contacting...

  • Catering Specialist

    2 months ago

    Langhorne, United States Qdoba Full time

    As a Catering Specialist, you are the “owner” of all things catering within your restaurant. This includes coordinating successful order preparation, set up and delivery, recruiting, hiring, training and scheduling delivery drivers, partnering with your RM and RCSM to build catering sales from the restaurant level, and administrating all client contact....

  • Catering Specialist

    2 weeks ago

    Langhorne, United States Qdoba Full time

    As a Catering Specialist, you are the “owner” of all things catering within your restaurant. This includes coordinating successful order preparation, set up and delivery, recruiting, hiring, training and scheduling delivery drivers, partnering with your RM and RCSM to build catering sales from the restaurant level, and administrating all client contact....

  • Customer Specialist

    2 weeks ago

    Langhorne, United States CarMax Full time

    CARMAX Customer Specialist Langhorne , Pennsylvania Apply Now CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Customer Specialist

    3 weeks ago

    Langhorne, United States CarMax Full time

    7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Customer Specialist

    2 weeks ago

    Langhorne, United States CarMax Full time

    7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Patient Support Specialist

    3 weeks ago

    Langhorne, United States Blackbird Health Full time

    At Blackbird Health our commitment is to provide precision care, with powerful outcomes for children, adolescents and young adults struggling with social developmental and school related challenges. We believe that our youth deserve the very best care, not only for their physical health, but also their mental health. Through an integrated community-centered...

  • Patient Support Specialist

    3 weeks ago

    Langhorne, United States Blackbird Health Full time

    Job DescriptionJob DescriptionAt Blackbird Health our commitment is to provide precision care, with powerful outcomes for children, adolescents and young adults struggling with social developmental and school related challenges. We believe that our youth deserve the very best care, not only for their physical health, but also their mental health. Through an...

  • Patient Support Specialist

    3 weeks ago

    Langhorne, United States Blackbird Health Full time

    At Blackbird Health our commitment is to provide precision care, with powerful outcomes for children, adolescents and young adults struggling with social developmental and school related challenges. We believe that our youth deserve the very best care, not only for their physical health, but also their mental health. Through an integrated...

  • Patient Support Specialist

    1 week ago

    Langhorne, United States Blackbird Health Full time

    At Blackbird Health our commitment is to provide precision care, with powerful outcomes for children, adolescents and young adults struggling with social developmental and school related challenges. We believe that our youth deserve the very best care, not only for their physical health, but also their mental health. Through an integrated...

  • Patient Support Specialist

    2 weeks ago

    Langhorne, United States Blackbird Health Full time

    At Blackbird Health our commitment is to provide precision care, with powerful outcomes for children, adolescents and young adults struggling with social developmental and school related challenges. We believe that our youth deserve the very best care, not only for their physical health, but also their mental health. Through an integrated community-centered...

  • Patient Support Specialist

    2 weeks ago

    Langhorne, United States Blackbird Health Full time

    Job DescriptionJob DescriptionAt Blackbird Health our commitment is to provide precision care, with powerful outcomes for children, adolescents and young adults struggling with social developmental and school related challenges. We believe that our youth deserve the very best care, not only for their physical health, but also their mental health. Through an...

  • Insurance Verification Specialist

    3 weeks ago

    Langhorne, United States Tucker Chiropractic Center Full time

    Wellness center in Langhorne PA, looking for an organized person to partake in the following tasks: - Verify Insurances, Document Patient Benefits - Help with front desk activities (Phone, Scheduling and Collecting Copay's ) - Review accounting ledger (Must be decent with basic math) If this sounds like duties you're comfortable please reach out. We look...

  • Auto Repair Specialist I

    2 weeks ago

    Langhorne, United States CarMax Full time

    7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! **General Summary**: Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures. **Principle...

  • Auto Repair Specialist II

    3 weeks ago

    Langhorne, Pennsylvania, United States CarMax Full time

    7100 - Langhorne E Lincoln Hwy, Langhorne, Pennsylvania, 19047CarMax, the way your career should be General Summary:Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described in the CarMax Certified Quality Inspection Process and the Retail Repair Process....

  • Auto Repair Specialist II

    2 weeks ago

    Langhorne, Pennsylvania, United States CarMax Full time

    7100 - Langhorne E Lincoln Hwy, Langhorne, Pennsylvania, 19047CarMax, the way your career should be General Summary:Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described in the CarMax Certified Quality Inspection Process and the Retail Repair Process....

  • Early Intervention Speech-Language Pathologist

    3 weeks ago

    Langhorne, United States AnthroMed Education Full time

    Position: Early Intervention/Childhood Speech-Language Pathologist (SLP) Location: Langhorne, PA AnthroMed Education Join our team at AnthroMed Education as an Early Intervention/Childhood Speech-Language Pathologist (SLP) near Langhorne, PA! The selected candidate will support children receiving Early Intervention/Childhood support by providing direct...