Customer Service Representative

2 weeks ago

Topeka, United States Eric Finck-Farmers Insurance Agency Full time
Job DescriptionJob Description

Are you looking to grow? So are we

Eric Finck-Farmers Insurance Agency in TOPEKA, Kansas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.

If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Evenings Off


Responsibilities

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Answer incoming phone calls on the first ring.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Provide exceptional customer service and support.

Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Handle customer renewals.


Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

Professional phone etiquette.

Great Customer Service Skills.

A Property & Casualty insurance license is required.

  • Customer Service Representative

    7 days ago

    Topeka, United States U-Haul Full time

    Location: 3825 SW Topeka Blvd, Topeka, Kansas 66609 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    5 days ago

    Topeka, United States U-Haul Full time

    Location: 3825 SW Topeka Blvd, Topeka, Kansas 66609 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • NPL Customer Service Representative

    1 week ago

    Topeka, United States Centuri Group, Inc. Full time

    Who We Are Centuri Group is comprised of a family of companies that make up a utility infrastructure enterprise, operating throughout the US and Canada, safely delivering gas, electric and utility services to our customers and the community. We help Customer Service Representative, Customer Service, Representative, Retail, Construction

  • Licensed Customer Service Representative-Insurance

    2 weeks ago

    Topeka, United States Affinity Inc Full time

    Insurance Customer Service Representative Family owned and operated insurance agency is seeking an Licensed Customer Service Representative to join their team! The Full time Insurance Customer Service Representative will provide professional, courteous service to insurance customers, carrier representatives, and colleagues. Responsibilities: Will provide...

  • Licensed Customer Service Representative-Insurance

    2 weeks ago

    Topeka, United States Affinity Inc Full time

    Insurance Customer Service Representative Family owned and operated insurance agency is seeking an Licensed Customer Service Representative to join their team! The Full time Insurance Customer Service Representative will provide professional, courteous service to insurance customers, carrier representatives, and colleagues. Responsibilities: Will provide...

  • Customer Service Representative

    2 weeks ago

    Topeka, United States Kansas Turnpike Authority Full time

    Job DescriptionJob DescriptionShift: M-F, 9:30AM - 6:30PMDefinition and Examples of WorkOpens and maintains K-TAG accounts including: issuing and replacing K-TAGs, accepting all types of payments, and providing receipts.Works within the K-TAG database to assign ID numbers to customer accounts.Receives K-TAGs from customers, toll booths, mail, etc., and...

  • Licensed Customer Service Representative

    2 weeks ago

    Topeka, United States International Staff Consulting Full time

    Insurance Customer Service Representative Family owned and operated insurance agency is seeking an Licensed Customer Service Representative to join their team! The full-time Insurance Customer Service Representative will provide professional, courteous service to insurance customers, carrier representatives, and colleagues. Responsibilities:Will provide...

  • Licensed Customer Service Representative

    2 weeks ago

    Topeka, United States Gables Search Group Full time

    Insurance Customer Service Representative Family owned and operated insurance agency is seeking an Licensed Customer Service Representative to join their team! The full-time Insurance Customer Service Representative will provide professional, courteous service to insurance customers, carrier representatives, and colleagues. Responsibilities: Will provide...

  • Aviation Customer Service Representative

    2 days ago

    Topeka, United States Million Air Full time

    Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. The customer service...

  • Healthcare Customer Service Representative

    5 days ago

    Topeka, United States Gainwell Technologies - HMS Holdings Corporation Full time

    As a Healthcare Customer Service Representative Topeka, KS at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulner Customer Service, Healthcare, Customer Service Representative, Health, Representative, Microsoft, Retail

  • Construction Sales

    7 days ago

    Topeka, United States Bettis Companies LLC Full time

    In 1979, Bettis Asphalt & Construction, Inc. began with a paving and maintenance operation and a dedication to service. Today the organization operates several lines of business that can cover all areas of need in a construction project. The Bettis Group of Companies today include Bettis Asphalt & Construction, Inc., Mid-States Materials, LLC, Capital...

  • Licensed Insurance Customer Service Representative

    2 weeks ago

    Topeka, United States Modern Consulting Full time

    Job DescriptionStep into the vibrant and engaging world of Modern Consulting, Inc., a reputable company that values excellence, teamwork, and customer service above all else. Increase your chances of an interview by reading the following overview of this role before making an application. We are currently seeking a dedicated Licensed Insurance Customer...

  • Lead Customer Service Representative

    5 days ago

    Topeka, United States Capfed Full time

    ** Lead Customer Service Representative - Call Center** **Job Category****:** Call Center **Requisition Number****:** LEADC002909 Showing 1 location **Job Details** **Description** **Role** Receive incoming customer calls and determine the product, service or resources the caller requires or could benefit from. Create a positive interaction with customers by...

  • NPL Customer Service Representative

    7 days ago

    Topeka, United States NPL Construction Full time

    NPL Customer Service Representative Date: Apr 25, 2024 Location: Topeka, KS, US, 66608 Company: NPL Construction (S4) Description: Who We Are Centuri Group is comprised of a family of companies that make up a utility infrastructure enterprise, operating throughout the US and Canada, safely delivering gas, electric and utility services to our customers...

  • Customer Service Rep

    2 weeks ago

    Topeka, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Rep

    2 days ago

    Topeka, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Rep

    2 days ago

    Topeka, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Rep

    2 days ago

    Topeka, United States LoanMax Title Loans Full time

    Job DescriptionLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...

  • Aircraft Customer Service Representative Million Air Topeka

    2 weeks ago

    Topeka, United States Million Air Full time

    *Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air's network of FBOs service private aircraft as well as military and commercial aircraft. Our Line Service Technicians, Customer Service Representatives, Pilots, Mechanics, as well as our administrative and accounting staff thrive in a team environment to live...

  • Customer Experience Representative I

    1 week ago

    Topeka, United States Capitol Federal Savings Bank Full time

    Role. Receive incoming calls and determine the products, services or resources that the caller requires (or could benefit from). Provide direct support services to customers; or, connect them with a staff member in the appropriate department who can Customer Experience, Representative, Experience, Customer, Retail, Banking