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Stroudsburg, United States Resources For Human Development Full timeDescription Position Summary The Behavioral Health First Responder (BHFR) provides direct services to consumers and their natural supports during a behavioral health crisis in the community. Under the authority of Management, the BHFR ensures that all operating procedures and regulations are followed. Hours: Tuesday through Saturday 12:30am - 8:30am ...
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Behavioral Health First Responder
3 months ago
Position Summary
The Behavioral Health First Responder (BHFR) provides direct services to consumers and their natural supports during a behavioral health crisis in the community. Under the authority of Management, the BHFR ensures that all operating procedures and regulations are followed.
Hours:
Sunday through Thursday
12:30am - 8:30am
Essential Duties and Functions
Direct Care
- Respond in-person to incoming behavioral health calls from 911.
- Conduct behavioral health assessments for consumers in crisis.
- Crisis manages the scene safely.
- Conduct psycho-educational, skills training, and supportive crisis counseling in the community.
- Transport consumers to a safer situation including bed-based levels of care.
- Facilitate admission to bed-based care or complete referrals to community resources.
- Support other first responders (police, fire/rescue, and EMS) with behavioral health emergencies.
- Follow up with consumers after the crisis to ensure they are safe and able to connect to needed treatment and resources.
Administrative
- Complete all documentation as required by RHD, Funder, licensing/accreditation entities.
Community Interaction
- Community Involvement and teamwork including but not limited to providing referral and other case management services for consumers and families at times of contact, either on the phone, in the community, or with the resident prior to discharge.
- Represent the program and RHD at community events.
- Other duties as assigned
Qualifications
- Bachelor’s degree with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field preferred. High School diploma with 3 years lived experience required.
- Peer Specialist Certification preferred.
- Valid Driver’s License
Working conditions
This position is an emergency first responder. Work is in the community in uncontrolled environments. Staff are expected to work in all elements of weather and may be called on to support during city-wide events or disasters. This position is at risk for being exposed to communicable diseases and unstable or agitated individuals. There is a potential for verbal abuse from those we serve. The position must be able and willing to physically assist consumers with limited mobility in and out of the agency vehicle. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position.
