Product Trainer

We are trying to find a Product Trainer to join our Marketing team. You will report to the Product Group Manager and be responsible for providing comprehensive product training to both internal and external company employees, OEM customer product managers, Distribution customer salespeople and indirect customers including cabinet makers.

Job Responsibilities

Here are some of the things you will be expected to accomplish:

• Develop and create training aids, presentations, videos and working demonstration models that can be used for training purposes by both the trainer and other company employees
• Identify training needs and work to develop training programs to meet those needs
• Work with internal departments to assess product training needs for a given department or individuals
• Gathers feedback from target audiences to determine effectiveness of training sessions
• Operate both independently and collaboratively within marketing and with other departments to set priorities and accomplish tasks
• Occasional domestic and international travel is required
• Work a semi-flexible office schedule but expected to work whenever required
• Plan/conduct meetings on the development of new training curriculum or initiatives
• Coordinate training activities
• Develop training materials
• Create job aides, learner guides and directions for trainees
• Collect learner feedback and track outcomes
• Perform administrative functions related to training administration
• Perform maintenance of course content to ensure relevance
• Collaborate in creation of educational/instructional videos
• Assist in creating and conducting webinars, workshops, and other innovative learning possibilities to expand teaching paths
• Assist with answering customer questions and supporting customer service escalations
• Assist with developing and revising literature and marketing information
• Assist with identifying and developing learning opportunities at trade shows

Job Requirements

The ideal candidate will have at least 3 years of experience training in a marketing or manufacturing environment.

Additional requirements for this position include:

• Bachelor’s degree in business, marketing, or related field; or equivalent work experience preferred
• Knowledge of training methodologies for diverse audiences
• Knowledge of kitchen cabinet design, assembly & installation including materials, methods & selection of appropriate tools
• Effective oral & written communication skills
• Ability to effectively teach & train others
• Excellent interpersonal & coaching skills
• Managing productive meetings & group processes
• Developing constructive & cooperative working relationships with others & maintaining them over time
• Organized, analytical & detail oriented
• Management of one’s time & the time of others to achieve daily goals in an environment where high priority projects are implemented simultaneously
• Use computers & computer systems (including hardware & software) to set up functions, enter data or process information

Benefits

Blum USA believes in offering their employees an excellent benefits package that includes:

• Salaried position
• Possible bonus opportunities
• Health (Medical and Dental)
• 401(k) with employee matching
• Flexible spending account to cover eligible out of pocket health, dental and vision expenses
• Three weeks vacation starting your second year on the job
• Paid sick leave (48 hours annually)
• Term life insurance equal to annual salary at no cost to employee
• And more

Company Overview

For more than 60 years Blum has been manufacturing superior quality hinge systems, drawer runners, and lift systems that create emotion and enhance user convenience in the kitchen. With every product, we strive to develop solutions to ensure that cabinet doors and drawers open with ease, close softly and effortlessly, and make workflow and everyday kitchen use easier.

Over the decades our product range has grown and so has the company. Today, Blum has eight production plants in Austria, and manufacturing sites in Brazil, Poland, China and the United States. Approximately 9000 Blum employees all over the world concentrate on the vision of “perfecting motion” to satisfy the specific requirements of the end user, whether it is in the kitchen or in another living area of the home. This prerequisite is the source of all our product development and innovation.