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Position Overview
Our Sales Associates are responsible for generating revenue by creating excitement over goal attainment, enrolling members, and building relationships with potential, new, and existing members. The ideal candidate is passionate about the fitness industry and interested in being part of a dynamic team that continues to positively impact the fitness journey of our members.
Roles & Responsibilities:
Build community ties using company-provided tools/programs (ex. community outreach)
Create new business internally through member promotions, referrals, and the dissemination of guest passes
Create new business externally through outside promotions (ex. hot spot mini promos and planned events)
Reach out to potential members by phone and set appointments for potential new business
Promote specials to current and future guests
Complete agreements and manage daily planner/leads
Take potential members through club tours and connect the guests to facilities, equipment, services, and amenities
Understand and explain how TITLE Boxing Club products/services will satisfy potential members needs
Ask questions, build rapport, and earn the right to help the potential member find the path to reach their fitness goals
Communicate professionally and authentically and find what holds the highest value to the potential member on a personal level
Effectively and professionally enroll guests using TITLE Boxing Club sales techniques and protocols
Adhere to specific Membership Agreement Procedures (MAP) when enrolling members and guests
Provide the highest level of customer service possible when communicating and interacting with guests
Assist in maintaining a clean and operational facility
Other duties as assigned by leadership
Qualifications
A passion for the fitness industry and helping people live healthy lives
1-3 years of customer service or sales experience
Competitive drive to succeed in a commission sales and performance-based culture
Excellent customer service and communication skills
Independent, self-starter with strong organization skills and a passion for helping others
Education
High school diploma or GED required
Physical Requirements
Must be able to lift 45 lbs.
Typing, using the telephone and computer mouse
Ability to demonstrate proper fitness technique
Frequent sitting, standing, walking, and stair climbing
Compensation
$14.42/hour
Commission on all personal sales including memberships, retail and private training